Sales Manager

Mitek (NASDAQ: MITK) is a global leader in digital & biometric identity authentication, fraud prevention, and mobile deposit solutions. Our verified identity platform and advanced image capture solutions are built on the latest advancements in biometric recognition, artificial intelligence, computer vision and machine learning, and trusted by over 7,500 organizations worldwide. We are headquartered in San Diego, California, with operations in the United Kingdom, Spain, France, Mexico, and the Netherlands. Visit us at www.miteksystems.com.

We are Virtual 1st! Whether you choose to work remotely from your home office or in-person from one of Mitek’s offices, our practices, processes and tools are designed to enable your success. At Mitek, the Future of Work is about flexibility and preference wherever and whenever we are working. Because we care about our candidates, employees and customers, we include an in-person meeting as part of our hiring process. It’s one of the ways we live our mission to “Protect What’s Real.”

At Mitek, we believe that teams are more resilient, effective, and innovative when they benefit from a wide range of ideas, lived experiences, and perspectives. The strength of our organization is deeply rooted in the people who power it.​ We know that a workforce reflecting the richness of our communities and customers helps us better serve their needs.

At Mitek Systems, we’re powering the future of digital trust.   Our cutting-edge Identity Verification and Customer Onboarding solutions help global financial institutions, fintechs, and e-money providers create secure, seamless, and scalable customer experiences.   We’re looking for a Senior Sales Manager (New Business) to join our high-performing team in the UK.   You will be responsible for driving new business development for Mitek’s Identity Verification & Customer Onboarding technology into key players within the finance service, e-money or crypto market, across the UK and International markets.   We expect you bring a solid and demonstrable track record of selling similar complex solutions to this sector, or at the very least tech services to technology and / or finance industries.

A strong knowledge of identity and KYC is highly desirable but your ability to build multiple successful relationships at the most senior levels within major organizations, open doors and close sales is essential for your success in this role. 

What You Will Do

• To develop and maintain a pipeline of new business opportunities that are of considerable strategic and commercial value to the business, targeting mainly finance, e-money and banking companies but also other industries.
• To achieve and exceed business sales targets as set by the company.
• Pro-actively contact prospects & customers through email, telephone and face to face appointments and achieve and evidence minimum KPI activity levels as set by the Sales Director.
• Attend marketing led events and exhibitions to drive prospect engagement.
• Present solutions to audiences at external and internal events to support marketing.
• Reacting to inbound leads in a professional, timely manner and disposition according to CRM requirements, and competently make use of sales enablement tools.
• Have an opportunity development plan for target accounts and qualified new business leads.
• Accurately complete CRM and sales documentation which supports the sales process.
• Work with Marketing to build and execute marketing & sales campaigns with telemarketing and event activity.
• Provide information to managers and other internal individuals / departments in an accurate and timely manner.
• Own the management and response content of RFI/RFP processes within the business, to ensure high standards are maintained to maximize success.
• Ability to understand client specific development requirements and communicate this back to business where commercially appropriate.

What You Need

• At least 6 years of driving major new business sales in one or several markets in Finance, Banking or e-money industry.
• Have sound experience selling SaaS products, ideally ID Verification / Digital Fraud prevention solutions to business (high-valued deals).
• Demonstrated success at opening doors, establishing long-term valuable relationships across multiple key stakeholder roles, such as operations, finance, marketing, compliance, transformation, digital channel.
• Demonstrate excellent core ability to conduct needs assessment and discovery through intelligent questioning, listening skills, and collaboration with clients and prospects.
• Setting own appointments, delivering workshops with pre-sales resource, to support the building of robust pipeline.
• Strong negotiation skills to support closing sales to meet and exceed quota.
• Compliance with company policies, standards, procedures and guidelines.
• Availabiity to travel around 30% time across the UK and EU region.

Who You Are

• Strongly self-motivated person who finds ways to win by owning the end-to-end sales process.
• Willingness to become a subject matter expert in the field of Identity verification.
• Ability to build trusted working relationships at various levels within a client’s organization from C-Level to operational staff
• An excellent ability to grasp new technologies.
• Detail oriented, able to get to grips with the intricacies and complexities of the prospect’s requirements and the economics which drive the use case.
• Able to work effectively with senior level stakeholders and define own priorities.
• Bright, enthusiastic and entrepreneurial, with a positive can-do attitude and a real desire to help build a new high growth business
• Excellent verbal and written communication skills complemented by confident presentation style.
• An excellent working knowledge of Salesforce CRM and MS office.

What Success Looks Like

• You consistently deliver results: You achieve and exceed new business sales targets, contributing directly to Mitek's revenue growth and market expansion.

• You build a strong pipeline: You proactively identify, qualify and convert high-value opportunities within financial services, banking, e-money and other strategic markets.

• You open doors and build lasting relationships: You establish trusted partnerships with senior decision-makers and key stakeholders, positioning Mitek as a strategic technology partner.

• You own the sales journey: From initial prospecting and discovery through complex negotiations and closing, you confidently manage the end-to-end sales cycle.

• You understand customer challenges: You translate complex business requirements into compelling Identity Verification and Customer Onboarding solutions that deliver measurable value.

• You collaborate to win: You work effectively with Marketing, Pre-Sales and internal teams to create opportunities, navigate complex customer requirements and successfully close deals.

• You bring an entrepreneurial mindset: You take initiative, continuously develop your market and product expertise, and actively contribute to Mitek's growth ambitions.

We take pride in enabling career growth in an environment of innovation and teamwork.  Our commitment to all Mitekians is to do meaningful work that matters.  Our culture is defined by delivering our best to our customers by providing high value solutions and impactful outcomes, by continuously challenging convention, and by caring for each other through collaboration and celebrating our successes.  We are committed to creating competitive, equitable compensation & benefits programs and career development opportunities. 

Benefit offerings – may vary based on geographic location

Wellness: Universal, supplemental, and private healthcare plan choices based on country specifics 

Financial future: retirement/pension plan contributions, MTK stock plan participation  

Income protection: life event & disability coverage 

Paid time off: generous annual leave, company holidays, volunteer time off 

Learning: e-learning license, tuition reimbursement, hackathons 

Home office setup allowance

Additional/optional benefits: pet insurance, identity theft protection, legal assistance 

We sincerely appreciate your interest in Mitek. We know your time is valuable and look forward to the potential of speaking with you further!