Platform Engineer

Why is this role important to Field Nation? Embark on a groundbreaking role where you'll redefine customer experience with our internal development platform and tooling. As a Platform Engineer, you'll empower software engineers to effortlessly build, deploy, and troubleshoot cloud applications with default security, reliability, and scalability. Your expertise will help design, build, and support our platform engineering products.  You’ll thrive on operational excellence and reducing toil.  Beyond that, you'll serve as a platform ambassador, collaborating across engineering teams to optimize usage and identify areas for continuous improvement. Join us in this dynamic position, where you will not just meet the status quo – you will set the bar higher and redefine it.  

What you’ll do:

• Active contributor in defining, designing, building, and operating our internal developer platform and tools with a focus on enabling other engineering teams to focus on feature work in their products.  

• Focus on cloud architecture, infrastructure as code, monitoring and alerting and other operational excellence areas.   

• Ensure the products we build exceed our customer’s expectations by 

  • Actively participate in on-call rotation for incident response, primarily during working hours for the platform and tools

  • Build monitoring that alerts on symptoms rather than on outages.

  • Use metrics/data to improve our products continuously

  • Ensure we have the right SLIs defined and measured, and continuously ensure we meet or exceed our SLOs.

  • Identify and implement improvements in the platform architecture and/or tools to reduce toil and/or improve resilience and scalability.   

  • Use solid engineering practices to build long-term solutions to prevent issues from repeating.

  • Utilize chaos engineering practices to stress and validate that the right monitoring, resilience, and HA/DR commitments are being met.

What you’ll need:

• 2+ years writing secure, scalable, and resilient infrastructure as code -preferably in Terraform - and using standard SDLC methodologies for building, testing, deploying, and supporting cloud infrastructure (preferably in AWS).

• 2+ years of experience with CI/CD tools like GitOps, Ansible, Jenkins, Github, Gitlab, etc. (GitHub, GitHub Actions/Workflows preferred) 

• 2+ years experience writing automation and tools using various scripting or programming languages