Educational Case Manager

This job is fully Remote! Clear and excellent English communication skills, technology skills, and organization skills, required.

Overview of the Position

• The Educational Case Manager is integral to the success of Tutor Me Education by doing intakes with families/students, ,coordinating instructors, tracking student progress, and providing quality customer service
• Actively support Tutor Me Education Regional Operations
• Provide outstanding academic services to students and their families
• Operate seamlessly in a virtual operating environment
• Maintain Tutor Me Education operating standards including people, financial, and academic standards
• Ensure delivery of programs and initiatives for our students and school district partners
• Meet operational excellence standards
• Provide virtual administrative support to Regional Operations including answering phones, managing daily business data, and creating/ managing schedules with students and teachers
• Manage class schedules to effectively staff sessions and meet company efficiency and usage targets
• Manage virtual tutoring sessions
• Monitor all students’ academic progress
• Help ensure flawless execution of programs and initiatives
• Manage your own time in compliance with company and regulatory requirements
• Conduct conferences with partner program directors to review progress, adjust academic plans, and renew enrollments
• Other responsibilities – as required by the business
• Relish building relationships with students and their families

Case Management and Compliance

• IEP/504 Oversight: Expertly implement and monitor IEP/504 accommodations, ensuring all educational supports are legally compliant and tailored to individual student needs.
• Quality Assurance: Audit instructional plans for rigorous alignment with state standards and specific IEP goals to ensure high-quality service delivery.
• Documentation & Reporting: Streamline check-in systems between families, schools, and service providers to maintain transparent communication and updated student records.

Instructional Leadership & Clinical Coaching

• Specialized Consultation: Act as a subject matter expert in SPED strategies, providing targeted coaching on Autism, ADHD, ELL, and behavioral interventions.
• Pedagogical Frameworks: Champion evidence-based practices including UDL (Universal Design for Learning), , and multisensory instruction across the caseload.