Quality & Knowledge Specialist

Quandela is a global leader in quantum computing, designing, building, and delivering cutting-edge quantum solutions for research and industry. Its offerings include the most energy-efficient quantum computers for data centers, full-stack quantum computing solutions accessible via the cloud, and algorithm access services for academic and industrial customers. Following a pragmatic, step-by-step roadmap, Quandela has been deploying industrial-grade systems since 2023 while developing future generations of fault-tolerant quantum computers capable of scaling through the integration of thousands of photonic components. Quandela is committed to making quantum computing accessible to all in order to address the most complex industrial and societal challenges.

Join Us at the Forefront of Quantum Computing Innovation 🚀 

As Quandela delivers quantum computers to industrial, public and sovereign customers, structured quality processes and well-governed knowledge have become strategic. We are creating a Quality & Knowledge Specialist role to help build these foundations. 

Reporting to the COO, you will work on two complementary topics. First, you will help design and deploy the processes and methodology needed to achieve our target certifications. Second, you will structure, organize and bring to life the company's knowledge, so that information is reliable, easy to find, and securely shared. You will work with all teams: R&D, engineering, manufacturing, software, operations, business functions... 

Your Key Responsibilities

Quality management & certification 

• Contribute to building and deploying the quality management framework required for certification (ISO 9001, ISO/IEC 27001 or equivalent frameworks)
• Map, formalize and document key processes with the teams, and help make them practical and adopted
• Drive the certification project with your manager: gap analysis, action plan follow-up, internal audits, and preparation of external audits
• Monitor quality KPIs, non-conformities and corrective actions, and contribute to continuous improvement 

Knowledge management 

• Help define and implement the knowledge management approach: information architecture, taxonomy, naming conventions and documentation standard
• Structure and organize data and documentation across teams so that knowledge is reliable, up to date and easy to find
• Animate the knowledge community: train and support teams, share good practices and encourage knowledge sharing 

Tools & access governance 

• Administer the knowledge and documentation tools (e.g. Confluence, Notion, SharePoint), and benchmark new solutions when relevant