Business Analyst

At Skroutz Last Mile, we believe that great decisions start with great insights. As we continue to scale our operations and evolve our delivery network across Greece and Cyprus, we are looking for a Business Analyst to help us turn complex business questions and data into clear, actionable insights.

You will join our Strategy & BI team, working closely with stakeholders across Operations, Product, and Finance to transform raw operational data into models, identify opportunities, and support strategic and operational decisions that drive the business forward.

What you will be doing

• Analyse operational and financial data to identify trends, inefficiencies, and opportunities
• Build and maintain dashboards and reports for key business metrics (KPIs)
• Investigate operational questions end to end: define the metric, model the data correctly, validate against ground truth, and present a clear answer
• Collaborate with the Operations team to translate operational challenges into analytical frameworks and actionable insights
• Collaborate closely with BI team to define data requirements and data extraction
• Translate forecasts into concrete operational plans (headcount, shifts, resourcing) for teams across the company
• Support strategic initiatives with ad-hoc analysis and business case modelling
• Document business processes and translate them into clear requirements for technical teams
• Present findings and recommendations to senior stakeholders

Requirements

• 3+ years in a business / operations / strategy analyst role, ideally in logistics, supply chain, e-commerce, or another operationally intensive domain.
• Strong spreadsheet modeling (Google Sheets and/or Excel) for planning and financial work
• Experience with BI tools such as Metabase, Tableau or Power BI
• Ability to own ambiguous problems end to end and present results clearly to senior stakeholders
• Excellent communication skills — ability to convey complex findings clearly
• Structured problem-solving mindset with high attention to detail
• Greek and English working proficiency

**
Nice-to-have:**

• Experience in logistics, supply chain or operations analytics
• Familiarity with SQL or Python 

Benefits

What's it like to work at Skroutz Last Mile

• Competitive full-time salary (€28,000-€32,200 gross annually)
• Working with top-notch and fun people