Public Areas Attendant

About Us:

Do you see yourself as a Public Areas Attendant? What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU.  At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do.  And we're looking for more people like this to join our friendly and professional team.  We currently have a Public Areas Attendant position available at the Holiday Inn Riverwalk - San Antonio, Texas.  

Your Day to Day:

Clean and service the assigned public areas according to established quality standards and procedures.

• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Report to supervisor needed repairs or unsafe conditions.
• Report, turn in, and/or log any lost and found items according to established procedures.
• Clean and service assigned areas according to established standards and procedures which may include public restrooms, lobby area, public phone areas, vending areas, etc.  May include cleaning employee break areas and restrooms.
• Strip and wax floors as needed, clean and polish all furniture, railings, table tops, mirrors in assigned areas.
• May regularly assist with deep cleaning projects.
• May assist with other duties as assigned.

What we need from you:

Basic reading, writing, and math skills.  Some housekeeping experience and ability to speak English preferred. 

This job requires ability to perform the following:

• Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds
• Frequently standing up and moving about the facility
• Frequently handling objects and equipment to maintain the facility
• Frequently bending, stooping, and kneeling,  

Other:

• Communication skills are utilized a significant amount of time when interacting with guests and employees. 
• Basic reading, writing, and math abilities are utilized often when reading assignments, completing checklists, replacing linens and amenities.
• May be required to work nights, weekends, and/or holidays.

What we offer:

The hourly pay rate for this role is $14.00 per hour. 
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training. We offer free onsite parking, employee meals and so much more! 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  

So, join us and you’ll become part of our ever-growing global family.

Not Applicable for Colorado Applicants

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952.
So if you can help our guests enjoy the brighter side of travel, we’d love to give you a warm welcome to the Holiday Inn®️ family.