Investigations

Title: Expert Investigations
Grade: L2
Location: Islamabad
Company: JazzWorld

Build a workplace where integrity comes first

At JazzWorld, connectivity is more than infrastructure - it is the foundation that enables millions of people and businesses to connect, transact and access digital services every day.

As Expert Investigations, you will manage the full lifecycle of internal investigations into misconduct, fraud and policy violations. You will drive the resolution of all internal reports, including those from speak-up channels, by executing preliminary assessments, managing investigations and implementing corrective actions.

You will bring rigorous fact-finding, data-driven insight and professional discretion to every case, helping build a transparent speak-up culture and a stronger control environment across the organization.

What you’ll own

• Conduct rigorous fact-finding and investigations into suspected internal non-compliances, procedural violations and operational breaches.
• Draft comprehensive investigation plans, coordinate with VEON Group Investigations and work with internal departments and stakeholders to gather the data, evidence and documentation needed for case management.
• Use data analytics and AI-driven tools to identify patterns, detect anomalies and uncover electronic evidence in complex investigations.
• Draft detailed investigative reports, secure approvals and present evidence-based conclusions at company governance forums.
• Identify compliance gaps and control weaknesses, and recommend practical corrective measures to prevent future damage and reduce company risk.
• Follow up with the relevant departments on disciplinary and corrective/preventive measures approved by the Disciplinary Committee, keeping oversight of prompt implementation.
• Design communication campaigns and run regular training sessions to encourage a transparent speak-up culture and keep internal compliance, psychological safety and reporting channels top of mind.
• Maintain the case management system with real-time case status, evidence and milestones, and support special projects for the broader compliance and investigation teams.

What success looks like

• Reports are assessed and investigations resolved thoroughly and on time.
• Findings are evidence-based and well presented at governance forums.
• Control gaps are identified and corrective measures are implemented promptly.
• Employees know the reporting channels and trust the speak-up culture.
• Case records are accurate and up to date.