Field Service Technician

General Role Description

Provide Technical Advisory Services (TAS) for the commissioning and warranty support of solar PV inverters and associated electrical systems while meeting project schedules and performance criteria.

Role Accountabilities

·         Commission solar PV inverters per project requirements

·         Gather pertinent information from authorized sources to assess project requirements as related to assigned scope of work

·         Comply fully with all Company commissioning procedures and checklists

·         Troubleshoot, correct and document all problems identified during commissioning or warranty support

·         Update drawings and project documentation to “as installed” status

·         Lead respective components of client Final Acceptance Test when assigned

·         Attend factory witness tests to ensure equipment meets required specifications prior to arriving on-site

·         Coordinate with vendors to resolve potential and identified issues based on testing

·         Train clients on system maintenance procedures and/or system operation to ensure optimum performance and minimum downtime

·         Train other field service personnel on Company process and product solutions to ensure successful project execution, as needed

·         Identify new, site specific opportunities through communication with clients and recommend appropriate solutions to management

·         Provide regular, accurate, and considered commissioning status and testing reports to parties deemed appropriate to the situation

·         Maintain current safety qualifications appropriate to the assigned tasks and adhere to both Company and client safety requirements

·         Manage site schedule, informing and coordinating personnel to adhere to all site procedures and regulations as assigned, escalating issues to appropriate manager

·         Ensure proper safety equipment is available and in good working condition, as assigned

General Employee Accountabilities

·         Bring full effort to bear on tasks assigned by manager

·         Give manager best advice

·         Give earliest notice when work cannot be delivered as specified

·         Cooperate and collaborate with peers and interact cross-organizationally as specified by manager

·         Exemplify Company Core Values: Integrity, Client Focus, Team Orientation, and Personal Commitment

·         Comply with all Company policies, practices, and procedures and all regulations and laws