Affiliate Manager

About us
HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.
To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.
Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.

Our people
With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.

Our impact
Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.
Learn more about us on our YouTube Channel or Blog Posts

**Who You Are:
**You build relationships. You can turn a cold contact into a trusted partner. You notice when someone has gone quiet and you know how to bring them back. You hold people accountable in a way that makes them want to deliver. You read people well and adjust how you coach to fit each person, and you're comfortable talking about funnels, offers, content and campaigns. You may have been an affiliate manager, account manager, partner manager or customer success manager. You're fluent in Spanish and English, and you're excited to support HighLevel's growing community of Spanish-speaking affiliates.

You're driven by goals: you like having clear targets and you work to beat them, not just hit them. You can run a proven playbook with discipline, and you're just as excited to experiment, test new ideas and figure out what works. You do your best work in a fast-moving company, and it energizes you to help others be successful. 

What You’ll Be Doing:

Own and grow an affiliate portfolio

• Manage a portfolio of ~500 affiliates who are early in their affiliate journey with HighLevel.

• Move affiliates through lifecycle milestones and grow the number of trials they drive each month.

• Segment your portfolio by stage, potential and engagement, and create a plan so your time goes where it has the most impact.

Build trusted relationships

• Be each affiliate's go-to strategic partner at HighLevel by earning trust through consistent, helpful follow-up, coaching and engagement.

• Understand each affiliate's audience, business model and goals, and tailor your support to fit.

• Run regular 1:1 and 1:many strategy calls with your affiliates.

• Represent HighLevel and the affiliate team at industry events, trade shows and HighLevel-hosted events. 

Coach and hold affiliates accountable

• Coach affiliates on promotion strategy: content, campaigns, offers, webinars, email and social.

• Help them make the most of the assets, contests and promotions available to them. 

• Set clear goals and action plans with affiliates, then follow up so commitments turn into results.

• Share best practices, assets and playbooks from our top-performing partners.

Keep the portfolio engaged and reactivate dormant affiliates

• Spot affiliates who have gone dormant and run targeted outreach to win them back, and make sure that you’re regularly engaging with your portfolio so they never go dormant in the first place.

• Plan and run ongoing engagement across the portfolio: email campaigns, newsletters, group sessions, office hours and community touchpoints.

• Use scalable outreach (email sequences, templates, automations) alongside personal touches like phone calls, emails, WhatsApp, and Zoom so every affiliate in your book hears from you regularly.

Champion the Spanish-speaking market

• Run all coaching, outreach and relationship work in Spanish for Spanish-speaking affiliates.

• Bring back what you hear from the market (needs, objections, content gaps) to help improve resources for Spanish-speaking partners.

Own your numbers

• Own clear KPIs tied to revenue, trials, affiliate engagement, milestone progression and reactivations, and consistently meet or exceed them.

• Run proven playbooks, and test new outreach and coaching approaches to find what moves the numbers.

• Keep affiliate records and activity up to date, and report on portfolio health and progress against your goals.

What You’ll Bring:

• Strong emotional intelligence and a genuine talent for building lasting relationships.

• A coaching mindset: you can motivate, give direct feedback and hold people accountable.

• Comfort with the digital marketing landscape: affiliate marketing, SaaS, funnels, content and paid or organic promotion.

• Strong organization and prioritization skills for keeping a portfolio moving.

• Data and AI fluency: you're comfortable pulling and reading performance data (dashboards, spreadsheets, CRM reports) to spot trends, prioritize your portfolio and measure what's working. You use AI tools every day to work smarter, for things like research, drafting outreach, analyzing accounts and scaling personalized engagement.

• A track record of meeting or exceeding KPIs and a results-driven, self-motivated approach.

• Clear, persuasive written and verbal communication in Spanish and English, and the ability to give affiliates clear, strategic counsel. 

• Willingness and ability to travel up to 10–15% of the time (about once a month) to represent HighLevel at industry events, trade shows and HighLevel-hosted events.

• Bonus: experience with HighLevel or other marketing automation and CRM platforms, and call intelligence tools (Olive AI, Gong or similar).

 

Experience/Education/Certifications Required:

• Fluency in Spanish and English (written and spoken) is required.

• Bachelor’s degree or equivalent practical experience.

• 2–5 years of experience in affiliate marketing, partnership management, performance marketing or a closely related field, with direct responsibility for revenue-generating portfolios.

The salary range for this role is $53,000 – $65,000 annually.

Equal Employment Opportunity Information

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