Trial Experience Apprentice

About Us

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, from marketing agencies to entrepreneurs to small businesses and beyond. Our platform empowers users across industries to streamline operations, drive growth, and crush their goals. HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.

Our People

With over 2000+ team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

Every month, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

Learn more about us on our YouTube Channel or Blog Post 

About The Role:

About The Role:

You're excited about helping people and want to learn how to support customers in a fun, fast-paced environment. You'll do things like answering customer emails, chats, and texts, scheduling meetings, welcoming customers into our video meeting room, and keeping track of who's waiting and who's called in.

You're comfortable working alongside a team that cares about doing a great job, and you're ready to learn new skills like managing your time, staying organized, and communicating clearly.

To do well in this role, you'll want to be confident, friendly, and positive, even when things get busy. You'll often be the first person a customer talks to, so making a good first impression matters. Being able to manage your time and stay on top of things will help you succeed. At HighLevel, everyone stays on camera during calls with customers, teammates, and managers.

Programme Details:

• Work Type: Apprenticeship

• Department: Customer Acquisition