Business Analyst

Job Description:

• Requirement Gathering & Documentation:

• Collaborate with Product Owners, Product Managers, and stakeholders to gather and analyze business requirements.

• Develop comprehensive technical and functional specifications that align with product goals and customer needs.

• Maintain and update product documentation, including workflows, data models, and use cases.

• Technical Liaison:

• Act as a conduit between product development and engineering teams to ensure alignment on technical specifications.

• Assist in the evaluation of technical feasibility of proposed solutions and ensure they meet business and product requirements.

• Communicate complex technical concepts in a clear and understandable manner for non-technical stakeholders.

• Product Development Support:

• Work closely with the Product Development team to ensure product specifications are adhered to throughout the development lifecycle.

• Assist in testing and validation of products to ensure they meet specifications and requirements.

• Participate in product backlog grooming sessions to refine and prioritize requirements.

• Data Analysis & Insights:

• Analyze product performance and user feedback to identify areas for improvement and optimization.

• Provide insights on customer behavior, market trends, and product performance to inform future product development decisions.

• Cross-Functional Collaboration:

• Collaborate with design, engineering, operations, and marketing teams to ensure cohesive product development.

• Support project managers in tracking and delivering on project timelines related to product specifications.

• KeyPerformance Indicators (KPIs):

• Accuracy and clarity of technical and product specifications.

• Timely delivery of requirement documents and product specs.

• Successful collaboration with technical and product teams, resulting in smooth product development.

• Number of enhancements or product solutions delivered that meet business requirements.

• Efficiency in issue resolution during product testing phases.

Requirements

Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, Business, or a related field.
• 3+ years of experience as a Business Analyst, preferably in a product development or technical environment.
• Strong understanding of software development lifecycles (SDLC), Agile methodologies, and product management.
• Proficiency in creating technical documents, including use cases, user stories, and process flows.
• Familiarity with database systems, APIs, and technical integration processes.
• Excellent communication skills, with the ability to translate technical concepts for non-technical stakeholders.
• Analytical mindset with strong problem-solving abilities.
• Experience with product management tools (e.g., JIRA, Confluence) is a plus.