Site Reliability Engineer

About the Role

Before an autonomous vehicle navigates a busy intersection, before a robot learns to pick and place in a warehouse, before any Physical AI system is trusted in the real world, it has to prove itself in ours. Parallel Domain builds the platform that validates the next generation of autonomous systems in high-fidelity virtual environments, and the infrastructure underneath that platform is what makes simulation at scale possible.

We're hiring a Senior Site Reliability Engineer to help build and operate that infrastructure. This role sits at the core of how we run large-scale, distributed simulation workloads for autonomous-systems testing and validation. You'll work across multi-region AWS infrastructure, operate Kubernetes at scale, and contribute directly to reliability, security, and deployment systems that the rest of the engineering org depends on.

This is a hands-on role with the broad ownership typical of a startup. You'll partner closely with platform, simulation, and ML teams to keep the system running smoothly and evolving. We're growing the team—two of these roles are open—and the work is substantive: multi-region GPU scheduling, Windows workloads on Kubernetes, large-scale batch simulation, and an enterprise product direction that will require rethinking parts of how we deploy and operate.

Responsibilities

• Infrastructure ownership and cloud operations. Design, build, and maintain multi-region AWS infrastructure using Terraform. Operate and scale EKS clusters across production regions: autoscaling, node lifecycle, workload health. Manage networking across environments: VPC design, DNS, load balancing, and cross-region connectivity. Support infrastructure changes, migrations, and expansions into new regions. Contribute to and improve GitOps-based deployment workflows using GitHub Actions, Helm, and Kustomize.

• Reliability engineering and incident response. Help build and run incident management processes: severity definitions, escalation paths, on-call practices. Lead incident response, debugging, and root-cause analysis. Write postmortems and drive systemic reliability improvements from what they surface. Improve observability across metrics, logging, tracing, and dashboards. Support GPU and batch workloads running on Kubernetes.

• Security and access management. Provide security-conscious feedback on platform architecture decisions. Own cloud IAM governance: roles, policies, and access boundaries across accounts and services. Lead compliance-adjacent work including audit-readiness, partner certification requirements, and supporting responses to customer security questionnaires.

• Improve CI/CD pipelines and infrastructure validation. Support engineers with infrastructure debugging, environment setup, and performance issues. Contribute to tooling and automation in Python and Bash. Take on adjacent responsibilities as needed in a startup environment.