Director, Enterprise Applications

Role Overview

Pivot Energy is seeking a Senior Director, Enterprise Applications to build and run the team responsible for our core business systems. This team's initial focus is Salesforce, with scope expanding to Procore, Sage Intacct, ArcGIS, and AlsoEnergy as the function matures. The role owns the roadmap that connects business needs across Strategy, Origination, Revenue Operations, Accounting, Development, and Operations to the capabilities we build and maintain in these three systems.

This is a working leadership role. You will manage a team that expands as the remit of applications increases, while personally owning stakeholder relationships, prioritization, and the transition of work currently held by external contractors into a durable in-house capability. You are the primary point of accountability for whether our core systems serve the way Pivot operates, not just whether tickets get closed.

PRIMARY RESPONSIBILITIES

• Own the roadmap and prioritization model across Salesforce, Procore, Sage Intacct, ArcGIS, and AlsoEnergy translating business needs into a sequenced, resourced delivery plan

• Build and lead the platform team, accountable for capability delivery across all three systems

• Serve as the primary business stakeholder liaison: run intake, gather and prioritize requirements, and communicate tradeoffs in business terms

• Partner directly with the VP, Technology &Data on major design decisions; ensure platform standards, governance, and technical debt are actively managed rather than left to accumulate

• Own the transition plan as work shifts from external contractors to the in-house team, including knowledge transfer and vendor wind-down

• Define and track team-level KPIs and SLAs for platform reliability, request throughput, and delivery quality

• Lead the sequencing of platform expansion from Salesforce into Procore and Intacct, coordinating with each system's business owner

• Manage hiring, onboarding, coaching, and performance for the platform team

• Report roadmap progress and platform health to the VP, Technology &Data and relevant business stakeholders

• Other special projects and/or duties as assigned

REQUIRED COMPETENCIES

• 12+ years in enterprise business systems or applications roles, including 6+ years leading a team

• Direct experience owning or leading a Salesforce program