About Us

MobileAction is a leading app growth and analytics platform that has been empowering developers, marketers, and global brands to make smarter decisions across the mobile ecosystem since 2013. Powered by large-scale data, machine learning, and AI, our products span ASO, Apple Ads automation, competitive intelligence, and market analytics, supporting over $2 billion in Apple Ads spend in 2026, with enterprise customers including Google, Meta, Spotify, and Grammarly.

In 2026, MobileAction joined InMobi, one of the world's leading advertising and AI technology companies, accelerating our mission to build next-generation mobile growth solutions. At MobileAction, you'll work alongside talented teams, help some of the world's leading mobile companies grow, and make a direct impact on customer success.

About the Role

As a Senior Account Manager,  you will be responsible for building and maintaining long-term relationships with our Small and Mid-Market customers while driving customer satisfaction, retention, renewals, and growth.

You will act as the primary point of contact throughout the customer lifecycle, ensuring clients maximize the value of MobileAction's solutions. Working closely with Sales, Customer Success, Product, and Marketing teams, you'll proactively identify opportunities to prevent churn, increase product adoption, and drive upsell opportunities.

What You'll Do

• Build and maintain strong relationships with customers as their primary point of contact.
• Manage customer renewals and identify expansion opportunities through upsell and cross-sell initiatives.
• Monitor customer engagement, usage, and account health to proactively prevent churn.
• Guide customers throughout their journey, from onboarding to long-term product adoption.
• Understand customer goals and provide solutions that create measurable business value.
• Collaborate with internal teams to resolve customer needs and share product feedback.
• Maintain accurate account information and contribute to retention and revenue targets.

What You'll Bring

• Bachelor's degree in Business, Communications, Marketing, or a related field.
• 4+ years of experience in Account Management, Customer Success, Sales, or another client-facing role in mobile advertising, ad-tech, or digital marketing sectors.
• Strong communication, relationship-building, and negotiation skills.
• Customer-focused mindset with strong problem-solving abilities.
• Ability to manage multiple accounts and prioritize effectively.
• Experience working with cross-functional teams.
• Ability to understand customer needs and translate them into business impact.
• Strong organizational skills and ownership mindset.