Technical Writer

Location: Remote
Required Clearance: Public Trust 
Required Education: Associate's Degree
Required Experience: 2 years

Position Description

The Technical Writer (ATO) develops, maintains, and updates clear, accurate, and compliant technical documentation to support the successful Authority to Operate (ATO) process and ongoing operations of the FSA IAM systems. This role ensures all required artifacts are well-written, organized, and ready for reviews, audits, and submissions.

Responsibilities

The Technical Writer creates and revises content updates for IAM websites and applications, including wording changes, error messages, banners, and visual content while adhering to the FSA Style Guide and Section 508 accessibility standards. They prepare access and use reports, help desk metrics, environment support documentation, application support materials, and project-related artifacts. Additional responsibilities include developing and maintaining system security plans, configuration management records, risk and issue logs, schedules, test documentation, training materials, and other deliverables needed for ATO packages, FISMA compliance, and technical project management.

Required Qualifications

- Excellent technical writing and editing skills with strong attention to detail
- Ability to translate complex technical information into clear, concise language
- Experience creating documentation for federal ATO, FISMA, or RMF processes
- Knowledge of Section 508 accessibility requirements
- Proficiency with Microsoft Office tools, SharePoint, and documentation repositories
- Strong organizational skills to manage multiple documents and versions
- Familiarity with Agile project documentation and change management
- Ability to collaborate effectively with technical teams, security staff, and stakeholders
- Understanding of IAM concepts and federal IT compliance standards is a plus
- Self-motivated with the ability to meet tight deadlines in a fast-paced environment

About PingWind
 
PingWind is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cybersecurity, development, IT infrastructure, supply chain management and other professional services such as system design and continuous improvement. PingWind is an SBA certified Service-Disabled Veteran-Owned Small Business (SDVOSB) with offices in Northern Virginia and Huntsville AL.
www.PingWind.com
 
Our benefits include:
 
·       Eleven Federal Holidays
·       Paid Time Off accrued each pay period
·       Parental Leave
·       Three medical plan choices with generous employer contribution
·       Dental and Vision Insurance
·       Company paid Short-Term and Long-Term Disability
·       Company paid Life and AD&D Insurance
·       401k with competitive matching and vesting schedule 
·       Continuing education assistance
·       Short Term / Long Term Disability & Life Insurance
·       Medical, Dependent Care and Commuter Flexible Spending Accounts
·       Employee Assistance Program 
·       Wellness benefits include Calm Health app and WellHub gym subsidy (formerly GymPass)
·       529 College Savings Plan
·       Legal Insurance 
·       Pet Insurance
 
Veterans are encouraged to apply

Salary Range

$58k -$80K

The pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) job responsibilities, education, certifications, experience, as well as internal equity mapping and alignment with market data, or other applicable laws.

 
PingWind, Inc. does not discriminate in employment opportunities, terms, and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law.