Global Program Manager

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.   At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.   As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.   Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Own the Future of Life Sciences R&D. At Veeva, you won't just manage programs—you'll drive monumental, global R&D transformation for our most strategic Vault customers across Europe.    As the Global Program Manager, you are the ultimate owner of success, serving as the executive services partner who strategically aligns Veeva's full ecosystem (Product, Sales, Services) to deliver maximum customer impact. Your mission is to secure customer success with intensity, optimize the adoption of our solutions, and identify opportunities for massive, long-term growth.    This is a remote, full-time role based in the EU or UK, requiring a dedicated blend of on-site customer engagement and remote work.    Qualified candidates must have current legal authorization to work in the EU or UK. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position.

What You'll Do

• Own and drive the successful execution of complex, multi-functional Global R&D Vault implementations (Clinical, Regulatory, and Safety) at our strategic accounts, ensuring measurable business impact and financial excellence
• Forge and cement deep, trusted-advisor relationships with customer IT and business executives to define, secure buy-in for, and govern the long-term R&D transformation roadmaps
• Strategically lead and align all cross-functional Veeva teams—Sales, Product, Strategy, and Services—acting as the primary executive liaison to deliver unified, outcome-driven programs and unlock maximum value for the customer
• Champion the growth trajectory of the account by crafting, negotiating, and leading services contracts and implementation proposals that expand customer value and product adoption
• Act as the ultimate program governance leader by proactively anticipating risks, resolving complex internal and external challenges (the first line of escalation), and inspiring excellence across diverse project teams