Project Manager

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.   At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.   Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

We are seeking a results-driven Project Manager to act as the primary liaison between internal teams and external stakeholders. This customer-focused role involves managing key initiatives from conception to delivery, ensuring everything aligns perfectly with client objectives. The ideal candidate is a proactive collaborator who is relentless about tracking timelines, managing deliverables, and enforcing follow-ups. You possess strong leadership presence and are entirely comfortable holding people accountable to ensure project success and timely execution.

What You’ll Do

Project Oversight

• Lead the end-to-end delivery of solutions, from project initiation through successful go-live and continuous improvement phases
• Facilitate delivery and execution of new customer implementations, managing multiple workstreams, dependencies, enforces timelines, budget and quality
• Monitor project progress, proactively manage risks and issues, and ensure projects stay on schedule and within scope
• Ensure gaps, risks and timelines are clearly communicated with clear follow-up to task owners until completion.
• Consistent review of overall project timeline and identify and communicate risks to project completion timeline clearly and with detailed steps to ensure success.

Relationship Management

• Build and nurture strong, lasting relationships with customers and internal teams.
• Serve as the primary liaison between customer stakeholders and Veeva, addressing needs, resolving concerns, and ensuring satisfaction.
• Guide customers in adopting industry and Veeva best practices, with a focus on long-term value realization and process optimization