Human Resources Expert

The Organizational Setting

Under the direction of Director of the Capacity Development and Implementation Bureau (CDI), the Field Operations Section (FOS) is responsible for the development, implementation, monitoring, evaluation, and closure of Technical Assistance (TA) and Technical Cooperation (TC) projects. It drafts agreements and aids in creating country-specific and regional projects and programs by identifying priority areas, developing objectives, activities, and deliverables, setting timelines, and specifying budgetary requirements. 

Additionally, under the direction of the CDI Director, the Field Personnel Section (FPS/FRU) recruits international experts to implement Capacity Development and Implementation projects across various Civil Aviation fields and manages the ICAO Roster of Experts.

Major duties and Responsibilities Function 1 (incl. Expected results)

Assess the human resources available to the civil aviation authority and identify deficiencies that exist in the number and qualifications of its personnel. 

Function 2 (incl. Expected results)

Assess the requirement for personnel in the various fields and disciplines for which the CAA will be responsible taking into account airport staffing levels and the expanded regulatory and safety oversight responsibilities required now of ICAO member states.

Function 3 (incl. Expected results)

Propose a recruitment and training plan to meet the human resources requirements of the CAA for its efficient and safe operation and management.

Function 4 (incl. Expected results)

Propose appropriate and feasible personnel policies, procedures, and pay scales for application in the autonomous CAA.

Function 5 (incl. Expected results)

Develop in consultation with the ministry of public works and transport, the CAA, other government departments and stakeholders concerned plans for the transfer of civil aviation department personnel and other government personnel involved to the CAA.

Function 6 (incl. Expected results)

Assist to the extent possible in the implementation of the transfer, recruitment and training plans of personnel in the interim and start up phases.

Function 7 (incl. Expected results)

Perform other related duties, as assigned.

COMPETENCIES

Core Competencies:

Professionalism: Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines, and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.

Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors’ language, tone, style, and format to match the audience; demonstrates openness in sharing information and keeping people informed.

Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

Client Orientation: Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Technological Awareness: Keeps abreast of available technology; understands applicability and limitations of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.

Commitment to Continuous Learning: Keeps abreast of new developments in own occupation/profession; actively seeks to develop oneself professionally and personally; contributes to the learning of colleagues and subordinates; shows willingness to learn from others; seeks feedback to learn and improve.

Managerial Competence:

Leadership: Serves as a role model that other people want to follow; empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvement; does not accept the status quo; shows the courage to take unpopular stands.

Qualifications and Experience Education

• University degree or equivalent professional qualifications related to civil aviation human resources.

Professional experience                              

Essential

• A minimum of ten years’ experience in a senior management position in a civil aviation authority or major airports, preferably with responsibility for planning, administration and/or organization of civil aviation services and in manpower development and planning in the civil aviation environment. 
• Experience in human resources planning, development, training and management in a civil aviation department or airport.
• Experience in preparation and implementation of training plans. 
• Experience in the personnel administration of a civil aviation department, airport or airline. 
• Familiar with the functions and responsibilities of a civil aviation authority(CAA).

Languages

Essential 

• A good command of oral and written English.

Desirable 

• A working knowledge of French or another official language of the Organization (Arabic, Chinese, Russian, or Spanish).

CONDITIONS OF EMPLOYMENT

It should be noted that this is a prospective position intended for experts interested in consultancy contracts. (short and long term) 

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

ICAO CDI consultants are expected to conduct themselves in a manner befitting their status as international civil servants. 

ICAO CDI offers an attractive benefit package to its consultants in accordance with the policies of the International Civil Service Commission (ICSC).

No Fee

 

 

 

 

 

 

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.