Tenant Billing Analyst

Who We Are   For over 30 years, our entrepreneurial mindset and strategic vision have fueled our growth into one of Canada’s largest and most successful REITs. Our retail-focused and mixed-use portfolio reflects our commitment to creating vibrant community spaces where people want to shop, live, work, and play. We take pride in our strong legacy while continuously adapting, innovating, and investing in the future. We’re proud to be recognized as one of Canada’s Most Admired Corporate Cultures, Canada’s Greenest Employers, Canada’s Best Diversity Employers, and a Greater Toronto Top Employer.   At RioCan, we believe our people are our greatest strength. We foster a welcoming, inclusive culture where employees can connect authentically, grow continuously, and bring their whole selves to work. Here, you’ll find opportunities to learn, lead, and make an impact every day.

POSITION OVERVIEW:

The Tenant Billing Analyst ensures accurate billing and compliance with lease provisions related to Common Area Maintenance (CAM), property taxes, and percentage rent. The role also involves collaborating with property management to resolve tenant inquiries and supporting special projects as needed.

RESPONSIBILITIES:

• Conducting audits of lease provisions related to CAM, property tax, and percentage rent, and preparing calculations to ensure compliance with lease terms;
• Entering approved calculation methodologies into the ERP system;
• Maintaining and updating tenant billing methodologies in the ERP system to ensure accuracy and completeness;
• Participating in the annual budget process through calculation, review, and analysis of estimated charges;
• Calculating and issuing final year-end reconciliation invoices;
• Updating percentage rent schedules with monthly sales data and generating percentage rent invoices;
• Assisting Property Management in resolving tenant inquiries related to reconcilable charges;
• Calculating property tax refunds and issuing related invoices to tenants;
• Performing miscellaneous tasks, various ad hoc analyses and participating in special projects as assigned.

QUALIFICATIONS:

• University degree in either Business Administration, Accounting, or Economics;
• Minimum of 5 years of experience in recovery accounting or property accounting;
• Excellent written and verbal communication skills;
• Strong organizational skills with attention to detail;
• Proficient in Microsoft Word, Excel, and Outlook;
• Yardi experience preferred;
• Demonstrated ability to read and interpret lease agreements. The base salary range for this role reflects compensation for candidates at varying levels of experience and proficiency. The salary will be determined based on the successful candidate’s relevant competencies, including skills, experience, education, and our teams’ requirements.         We believe in rewarding you for what you do and investing in your career and long-term success. Our total rewards program is designed to help you thrive in every aspect of your life: physically, emotionally, financially, and socially. Here’s what we offer:   that includes health and dental benefits starting on day one, healthcare and wellness/lifestyle spending accounts, access to an employee family and assistance program, virtual healthcare services, and other resources to support your overall well-being.   to help prepare you for your future. This includes matching employee contributions in a retirement savings plan, pension plan, and an employee unit purchase plan.   that prioritizes you. Enjoy flexible work hours, an extra-long weekend with our RioCan Cares Day, and half days before every long weekend in the summer.   opportunities to advance your skills and grow your career through our continuing education reimbursement, mentorship and leadership development programs, on-demand online learning, and cross-functional training opportunities.   that include paid time off, parental leave top-up, employee discounts, referral and recognition programs, and year-round opportunities to connect through community initiatives, committees, and social events.