Field Application Engineer

Company Description

The Schréder Group is a global leader in outdoor lighting and sustainability innovation, operating across five continents in over 70 countries. We transform cities, industries, sports venues and communities into smart urban ecosystems through advanced LED technology and intelligent lighting control systems that reduce carbon footprints and energy consumption.

With more than one million connected lights worldwide, the Exedra lighting management systems help municipalities and utilities optimize both energy and maintenance costs while enhancing streetlight services for their communities. At the forefront of Smart City innovation, Schréder seamlessly integrates technology with urban infrastructure to create more connected, efficient, and sustainable environments for the future.

Job Description

About the Role

We are looking for a Field Application Engineer to join our team and contribute to the development and support of connected lighting, remote management, and Smart City solutions.

With an extensive installed base of remote management systems and growing demand for intelligent solutions, we are seeking a specialist who can provide technical support throughout the entire project lifecycle, from pre-sales and implementation to commissioning and post-sales support.

Main Responsibilities

• Configure remote management systems of varying levels of complexity using dedicated software applications.
• Provide technical support to the sales team and partners during the pre-sales phase to identify the most suitable technical solutions.
• Provide technical support during the implementation of remote management and smart lighting projects.
• Install, configure, and demonstrate products and solutions at customer premises.
• Provide post-sales technical support, including: installation and commissioning; diagnosing and resolving issues encountered during implementation; training end users; maintenance and support activities for delivered products and services.
• Participate in project acceptance processes and coordinate the tests required to validate solutions (FAT – Factory Acceptance Test and SAT – Site Acceptance Test).
• Contribute to the implementation and ongoing support of Exedra Genius, Sense One, and other related services.

Qualifications

Candidate Profile

• Bachelor's degree in a technical field such as Electrical Engineering, Electronics, Automation, or Telecommunications.
• Basic knowledge of lighting engineering.
• Advanced knowledge of electronics and telecommunications.
• Advanced knowledge of electrical installations.
• Advanced knowledge of Microsoft 365 and computer networks.