Software Developer

Working for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth. We strive towards this goal every day, and the results can be seen in the impact of our innovative health data platform and data management solutions, which are used in over 20 countries. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024!  Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform. At its heart, the Smile platform enables people and organizations to better manage healthcare data. We help generate and liberate structured healthcare data to ensure effective delivery across care teams and health systems bringing  #BetterGlobalHealth to patients everyday!
Apply today and find plenty of reasons to SMILE!

The Senior Software Developer works closely with cross-functional teams to lead the investigation, design, and delivery of solutions for complex client-reported issues and platform enhancements within the Smile Digital Health platform. This role plays a critical part in maintaining highly reliable healthcare systems used in production environments, while driving technical excellence, mentoring team members, and contributing to the long-term stability and scalability of the platform.

The ideal candidate is a strong technical leader who can balance urgent customer needs with sustainable engineering practices, navigate ambiguity, and make sound architectural and implementation decisions across complex systems.

Responsiblities

• Lead the investigation and resolution of complex production issues impacting healthcare clients.
• Design, implement, and maintain scalable, reliable, and maintainable software solutions within the Smile Digital Health platform.
• Drive root cause analysis efforts and implement long-term corrective actions to reduce recurring issues.
• Provide technical leadership during incident response, troubleshooting, and high-priority client escalations.
• Review, optimize, and refactor existing systems with a focus on performance, resiliency, and maintainability.
• Participate in code reviews, ensuring adherence to engineering best practices and coding standards.
• Mentor intermediate and junior developers through technical guidance, collaboration, and knowledge sharing.
• Contribute to architectural discussions and help guide technical direction for engineering initiatives.
• Perform risk assessments to determine potential impact of bugs on production systems.
• Create and maintain technical documentation, operational procedures, and knowledge-sharing materials.