IT Support

🪐 Discover our galaxy   Join the Future of Work ! Malt is Europe's leading freelance marketplace, connecting over 1,000,000 talented freelancers with 100,000+ companies. Founded in 2013, we're transforming how work gets done through our tech-powered, human-centered platform. What makes us different:   - A diverse team of 600 Malters across 6 European countries - A culture that champions equality (50% of our Comex are women) and inclusive growth - Backed by top investors including ISAI, Serena Capital, Eurazeo Growth, Goldman Sachs, and BPI - A mission to give everyone the freedom to work differently   Ready to help shape the future of work? Your next chapter starts here! 🪐   At Malt we believe that Ambition is the Way, so all lists of missions and responsibilities are non-exhaustive.

Explore your future career 

As an IT Support intern at Malt, you will work hand-in-hand with your manager to support a high-growth European scale-up. You act as real support for your manager in his daily actions thanks to real teamwork while becoming autonomous. You will act as a bridge between technical IT support and employee experience. 

At the same time, you will be able to invest in internal projects thanks to your proactive mindset.

Key responsibilities

• International Tech Support (Level 1 & 2): Support Malters across France, the UK, Spain, Germany, and Benelux. Use SIIT to solve technical issues and keep daily operations running smoothly.

• Hardware Masterclass: Set up, deploy, and maintain our fleet of Mac (M5) using professional MDM tools to support our hybrid teams.

• Global Asset Strategy: Keep our global IT inventory up to date and ensure all equipment is properly tracked and managed.

• Building the "Company Brain": Create and improve internal guides, tutorials, FAQs, and security documentation to help every Malter find the information they need.

• Mission-Critical Projects: Contribute to IT improvement projects and build internal tools that make work easier across our remote sites and offices.

About you

• Your pursuing a Master degree (Bac +3/5) in Computer Science or IT. You aren’t looking for a siloed role; you want to explore the full spectrum of IT, from infrastructure to automation.

• The Digital Investigator: You might not have every answer yet, but you know exactly where to find them. You are resourceful, methodical, and love solving technical puzzles.

• Proactive Innovator: You have an "Automation First" mindset. If a process feels slow, your first instinct is to build a better version and leave the system stronger than you found it.

• Global Communicator: Your English is fluent (professional level). You are comfortable being the technical point of contact for our diverse international teams.

• High "Get-it-Done" Factor: You thrive on autonomy. You learn fast, adapt quickly, and take pride in diagnosing and resolving issues independently.

• Impact-Driven: You want to see the direct results of your work on a company’s growth. At Malt, your contribution is visible every single day.

How to join the mission?

• Interview with our Talent Acquisition and Campus Manager (30 minutes). 
• Interview with our IT Engineers , to discuss your experience and the role in more detail (30 minutes).
• Final Interview (case study) with our Head of IT and our IT Engineer, To assess both your technical and interpersonal skills (50-60 minutes). Following that, we will welcome you at our Paris office.Malt is the perfect space to thrive personally and professionally 💫   - Onboarding: Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other onboardees at our office in Paris - Paid vacation - 1 paid day/month worked for interns, 5 weeks/year for apprenticeships - Lunch vouchers: €9/day on your Swile card - Transportation: 50% reimbursement (any type of transport) - Free books: If you’re interested in learning more about any topic relevant to Malt’s business, just tell us the books you’d like to read, and we’ll order them for you—without any questions asked or approval processes to follow. - Remote work: Hybrid remote policy - Annual team building events   Ready? Get your ticket to Malt 🪐    At Malt, we are committed to fostering an inclusive and diverse workplace. We recruit based on skills, experience, and potential, without any form of discrimination related to age, gender, sexual orientation, ethnicity, religion, or disability. Our mission is to create a work environment where everyone feels valued, respected, and safe to thrive.   Your profile may be subject to background screening. For more information see our candidate privacy policy.