Platform Operations Engineer
US$54,500 – US$113,500 / yr base salary
Posted 17 Sep 2026
Advertised as “Platform Operations Engineer - Cambridge MA - 3rd Shift Overnights”
BranchFactor Summary
The original posting with the fluff stripped out
- Management level
- Individual contributor
- Employment
- On-Site
| Base salary | US$54,500 – US$113,500 / yr |
|---|
Field of studyTechnical Field (or related)
Study levelBachelor's
Would you like to work on one of the world's most highly distributed computing platform?
Do you enjoy acting quickly to solve problems?
Join our Platform Operations Team
The Platform Operations team in Infrastructure Engineering & Operations focuses on deploying large-scale changes to our numerous networks safely, while optimizing and integrating change safety into GPO's numerous workflows. The team is devoted to solving the toughest technical challenges while implementing changes to optimize efficiency and effectiveness.
Partner with the best
As a Platform Operations Engineer, you will be responsible for change safety in Operations, improving and streamlining existing processes and procedures while being a point person for issues and questions. This role will also participate in the incident reduction initiative and long-term troubleshooting of customer-facing issues triggered by a change on the deployed network.
As a Platform Operations Engineer, you will be responsible for:
- Troubleshooting and resolving complex technical issues in area of specialty
- Identifying and implementing process and efficiency improvements in favor of change safety
- Improving tools, alerts, documentations, and procedures in favor of change safety
- Maintaining positive relationships across the teams
- Collaborating with our global Change Safety Optimization team to maintain consistent workflows across the group
- Working 4:30 PM - 12:30 AM Eastern Standard Time on Monday through Friday in the Cambridge, Massachusetts office for the first six months and can be 50% office and 50% remote after
Do what you love
To be successful in this role you will:
- Have a Bachelor's degree in a relevant related technical field or its equivalent
- Possess experience of administering, monitoring and resolving issues in a high availability platform environment
- Demonstrate experience of Linux/Unix system and an understanding of SQL and Scripting languages
- Be experienced in network technologies and internet protocols such as TCP/IP, WAN and DNS
- Be a team player, able to collaborate, prioritize, and solve problems in an ever-changing environment
- Have excellent communication and written skills to articulate technical information to internal teams and customers
- Be required to undergo or possess and maintain a successfully adjudicated USG Tier 3 background investigation
Work in a way that works for you