Field Support

Company Description

Apply for a role where care is treated as the professional role it truly is, with an award-winning, 5-star rated employer.

If you’re looking for a career where your caring nature can truly shine and make a real difference, you’re in the right place.

At Home Instead, we support older adults to remain safe, independent, and happy in the comfort of their own homes. 

We also have a dedicated Training Centre of Excellence, where you’ll receive industry-leading support and clinical care training.

Job Description

Field Care Supervisor – Sheffield

We are looking for a dedicated and experienced Field Care Supervisor to join our team in Sheffield. As a Field Care Supervisor, you will play an important role in supporting our Care Professionals and ensuring that our clients receive safe, compassionate and high-quality care in the comfort of their own homes.

What We Offer

• 37.5 guaranteed hours per week
• £26,648 potential annual earnings, pro rata
• Potential bonus available
• Typical working hours of 08:30–17:00
• One weekend in four
• Some flexibility to maintain client continuity
• Paid mileage at 35p per mile
• BHSF Gold Healthcare Scheme from the start
• Regular team social events
• £200 referral bonus following successful probation
• Paid ongoing training and development
• Training through our Training Centre of Excellence
• City & Guilds Alzheimer’s Training
• Dedicated wellbeing support and access to outreach programmes
• The opportunity to work for one of the UK’s highest-ranking home-care companies in the Financial Times Best Employers list

Key Responsibilities

• Supervise and support Care Professionals, ensuring they deliver consistently high standards of care to our clients.
• Carry out regular home visits and care quality checks to monitor service delivery, gather feedback and identify opportunities for improvement.
• Develop, review and update personalised care plans, ensuring they reflect individual client needs and comply with relevant care standards.
• Build effective relationships with clients, families, healthcare professionals and other stakeholders to ensure care is well coordinated.
• Assist with staff rotas and scheduling, ensuring appropriate cover and continuity of care.
• Provide on-call support when required and respond promptly and appropriately to urgent situations.
• Conduct staff supervisions, spot checks and appraisals, identifying training needs and supporting ongoing professional development.
• Promote and maintain high standards of safeguarding, health and safety and regulatory compliance.
• Ensure care records, documentation and reports are accurate, up to date and completed within required timescales.
• Support the team in delivering a positive client experience, promoting dignity, independence and wellbeing.
• Identify and report any concerns regarding care delivery and take appropriate action where necessary.
• Contribute to the continuous improvement of care services, policies and working practices.
• Work collaboratively with the wider management and care team to ensure excellent standards are maintained.

Qualifications

What You’ll Need:

• A full UK driving licence and access to reliable transport
• Good communication skills and the ability to build relationships
• A positive, can-do attitude
• Reliability, respect, and trustworthiness
• A genuine desire to improve the lives of others

We provide industry-leading training and ongoing support to help you succeed as a Care Professional.

All we ask is that you bring compassion, kindness, and a willingness to learn — we’ll invest in the rest.

Additional Information

Once you apply, you’ll receive an acknowledgement within 24 hours.

We carefully review every application and, if we’re the right fit for each other, we’ll guide you through training and support you every step of the way.

We look forward to meeting you.

We are currently unable to provide sponsorships.