Regional Account Manager

Our Story   Hello there. We’re Zopa.   We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com!    We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.    If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
Please note this role will be based "remotely" but will require regular travel to clients around the North East and Scotland   Zopa Auto Finance is expanding its regional team to build stronger dealer coverage across underdeveloped territories. You will own a regional patch, combining new-business development with hands-on account management, and work closely with dealer partners and internal onboarding, commercial, product, operations and risk colleagues.

A day in the life

• Identify and prioritise dealer prospects that fit Zopa Auto Finance’s growth strategy and risk appetite.
• Build a healthy regional pipeline and keep CRM activity, status and next steps accurate.
• Present Zopa’s proposition clearly and guide suitable partners through onboarding.
• Own day-to-day dealer relationships and maintain account plans that improve engagement, quality proposals, volume and long-term value.
• Use performance reviews to identify trends, risks and actions across volume, conversion, credit quality, pricing and customer outcomes.
• Support partners with training, product education and process guidance.
• Resolve partner queries and escalations quickly with internal colleagues.
• Share competitor and regional market insight to support Auto growth strategy.

About you

• Proven sales experience and evidence of winning new business.
• Ability to build trusted B2B relationships and manage a regional portfolio.
• Commercial judgement that considers partner quality and customer outcomes.
• Confidence using data, insight and CRM to prioritise activity and improve performance.
• Organisation, resilience and self-motivation for a field-based role.
• Full UK driving licence and ability to travel regularly across the region.

Bonus points for...

• Motor finance, dealer finance or regulated commercial experience.
• Experience growing a territory, supporting partner onboarding or managing performance, risk or fraud considerations.
• Knowledge of the North East, Scotland dealer landscape.     #LI-LK1

At Zopa we value flexible ways of working.

We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.

You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.

*Subject to having the right to work in the country of choice

Diversity Statement

Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. 

Our approach to AI in interviews

At Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs. 

Because of that, we want to be transparent about how we think about AI use during our hiring process. 

Behavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other. 

Technical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way.