COE Manager
Posted 14 Oct 2026
Advertised as “COE Manager, GCM, Global Contract Logistics (m/f/d)”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 7+ yrs
- Management level
- Individual contributor
- Contract
- Full-time
No salary listed for this role.
Study levelMaster's
Job Req Number: 130786
Arbeitszeitmodel: Vollzeit
Division: DEU - Schenker Aktiengesellschaft (Group)
Stadt: Essen
We are actively searching for a CoE Manager, GCM (Global Customer Management) (m/f/d)
Your Benefits*
- Financial Benefits: Capital-forming benefits, company pension scheme, employee discounts, DSV employee card with a monthly net credit, job bike, anniversary payments
- Health and Mobility: Supplementary health insurance (depending on division), screen work glasses, group accident insurance
- Onboarding: Extensive onboarding with an individual training plan
- Team: A great, dedicated, and motivated team, flat organizational structures, and an open working atmosphere
- Variety: A diverse range of tasks with significant decision-making freedom at a global player
- Flexibility: A modern workplace including a transparent flexitime policy and the option to work remotely
- Development: Regular training and development programs, e‑learning offerings, and initiatives such as Talents@DSV to keep your skills up to date. Tailored development programs are also possible.
Job Purpose:
The Manager Center of Excellence provides critical support to the Global, Regional and Local Customer, Data Center, and Internal Account/Operations Team. Responsible for being the liaison/direct link to the customer in shaping the strategic direction of the CoE program landscape to deliver standards and harmonization through effective program management and continuous improvement.
Start here. Go anywhere…
Key Responsibilities:
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Manages the GCM CoE activities to align CoE program development with operations across Safety, Security, Sustainability, Quality, IT Systems, & Training, CIP, Operations Excellence, Innovation, etc…
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Responsible for driving and shaping CoE programs with a focus on providing best-in-class service to the customer. Develop, align and implement process & tools to improve business. Lead communication strategy around CoE program scope to promote company strategy and priorities
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Co-manage change management programs linked to the CoE program scope that supports customer strategy. Identify, design, and implement continuous improvement initiatives. Measure and report impact.