Operational Key Account Manager
US$82,500 – US$103,500 / yr base salary
Posted 13 Oct 2026
Advertised as “Operational Key Account Manager, Houston, Air & Sea US”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 5+ yrs
- Management level
- Individual contributor
| Base salary | US$82,500 – US$103,500 / yr |
|---|
Field of studyBusiness, Logistics, Supply Chain Management (or related)
Study levelBachelor's
Field of studyBusiness, Logistics, Supply Chain Management (or related)
Study levelMaster's
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com.
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com
Location: USA - Houston, 831
Division: Air & Sea
Job Posting Title: Operational Key Account Manager, Houston, Air & Sea US - 130666
Time Type: Full Time
Operational Key Account Manager, Houston, Air & Sea US
As an Operational Key Account Manager at DSV, you will be responsible for managing and growing key accounts. You will work closely with clients to ensure their satisfaction and oversee the operational aspects of their shipments. You will collaborate with internal teams to provide exceptional service and meet client needs.
Key Responsibilities
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Account Management
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- Act as primary contact for key accounts as defined by branch- and regional management
- Penetrate customer’s organization to identify and build relationships at all levels
- Work across DSV’s network and divisions to maintain and grow share of wallet
- Ensure rates are current, communicated to OPS and submitted to ISSC for auto rating purposes
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Provide clients with market insights to best predict and maneuver market challenges
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- Create, maintain and update SOPs
- Lead client onboarding and implementation
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Operational Execution
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Oversee day-to-day operational activities, identify risks, pain points and service gaps