Stock Associate

About Bluemercury

With 178 locations across the country and growing, Bluemercury pioneered a client-first service model that emphasizes hyper-personalized, high-quality beauty interactions. The leading luxury beauty destination and Macy’s, Inc. nameplate offers a highly curated and premium product assortment across a range of categories, Bluemercury helps people discover their unique self by shining a light on what makes them wonderfully distinctive. As Bluemercury continues to evolve, it remains committed to its original intent to serve people and embrace its purpose to be the ultimate specialist in the beauty of every individual. For more information, please visit www.bluemercury.com.

Job Overview

We are seeking a dedicated Stock Associate to join our team. As a key member of our team, you will play a vital role in enhancing our customers' beauty experiences through exceptional service, in-depth inventory knowledge, and expert inventory management. You are a Stock and inventory advocate who consistently role models a best-in-class service experience by efficient and detail-oriented stock management that controls costs and benefits the business. Your keen awareness of operational excellence and ability to connect with others makes you an essential colleague on the Bluemercury team.

Key Responsibilities

Build Client Relationships: Build and maintain strong, personalized relationships with customers. Provide a welcoming and inclusive atmosphere for all clients, ensuring they feel valued and understood.

Share Your Product Expertise: Possess extensive knowledge of current stock levels, business needs, and product location. Continuously update knowledge as the go-to colleague for all inventory and operational information.

Sales & Promotion: Drive sales through effective communication of product levels and location, accurate inventory intake, shipping best practices and team collaboration. Encourage repeat business by informing customers about loyalty programs and upcoming events.

Support Inventory Management: Lead the team and assist in stock management, ensuring product availability, and maintaining an organized and visually appealing store environment.

Share Feedback & Insights: Collect customer feedback on products and services, providing insights to the management team for continuous improvement.

Qualifications

• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
• Proven experience in retail stock management and/or inventory
• Strong interpersonal and communication skills
• Ability to work flexibly, including weekends and evenings
• High school diploma or equivalent
• Flexible availability, including days, evenings, weekends and holidays
• Self-motivated, stays current and supports operational excellence
• Strong interpersonal skills and ability to communicate and share knowledge
• Resourceful and able to adapt quickly to changing priorities
• 1-2 years of direct experience is required

Essential Physical Requirements you will perform

• Prolonged periods of standing/walking around the store or department
• Prolonged exposure to fragrance and home fragrance products
• Frequent use of computers, handheld electronic equipment and cash registers
• Reaching, crouching, kneeling, stooping and color vision
• Lifting and moving items weighing up to 25lbs

What we can offer you

• An inclusive, challenging, and refreshingly fun work environment
• Empowerment to perform impactful work with tangible results
• Competitive pay; including commission and bonus opportunities
• Merchandise discounts and gratis
• Paid time off (PTO) for full time hourly employees
• Coverage across medical, dental, vision, and 401K
• Advancement opportunities and mentorship to grow your career
• Employee Assistance Program (mental health and financial literacy resources) 
• Colleague Resource Groups (CRGs), give-back/volunteer opportunities

This job description is not all inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. - including Macy’s, Bloomingdale’s, and Bluemercury -  is an equal opportunity employer, committed to a diverse and inclusive work environment.

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