Platform Infrastructure Data Analyst

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

I&O Platform Infrastructure Data Analyst

The opportunity

In a plan to strengthen and extend our footprint in EY Enterprise Technology we are looking for a skilled Infrastructure Data Analyst to support and evolve EY's I&O data analytics and reporting capabilities globally. This is a unique role that bridges deep data analysis with practical infrastructure knowledge, enabling the firm to transform operational data from across its data center, compute, network, storage and observability platforms into actionable intelligence.

A key focus of this role is providing the analytical intelligence layer for the Hyperconverged Service Platform (HCSP) — EY's next-generation infrastructure automation platform built on Kubernetes, Temporal and Terraform. The Data Analyst will own the measurement, reporting and continuous improvement analysis of HCSP's provisioning performance, workflow reliability, SLA attainment, drift detection efficacy and operational impact across EY's global data center estate — directly enabling the platform team to measure success, identify failure patterns and demonstrate value.

Your key responsibilities

The I&O Platform Infrastructure Data Analyst collects, processes and analyzes operational data from across EY's infrastructure platforms — with a particular focus on HCSP platform telemetry — transforming raw data from workflow orchestration systems, provisioning engines, log aggregation platforms, ITSM tools and capacity management systems into meaningful insights and visualizations.

The role requires a strong analytical skill set combined with sufficient infrastructure and platform automation awareness to understand the context of the data being analyzed. The analyst will serve as the analytical authority for HCSP KPI reporting — tracking metrics such as provisioning SLA attainment, orchestrator failure rates, manual touchpoint reduction, rollback success rates and catalog drift elimination — and will partner with the HCSP engineering team, I&O leadership and service management to drive a data-informed culture of continuous platform improvement.

Skills and attributes for success

• Strong experience designing and delivering data analytics solutions using Power BI, including complex DAX measures, data models and report publishing.
• Proficiency querying and analyzing data from ELK stack (Elasticsearch, Kibana) including KQL query development and Kibana dashboard creation.