Customer Collaborations Coordinator

Job Title: Customer Collaboration Coordinator

Location: Any Hub

Contract and working pattern: Hybrid, permanent

Are you ready to Be Your Best Barr None? 

Lets Grow!!!

We are all about Being Your Best Barr None and having a career with real Moments that Matter!

Employing around 950 people across the UK, we are proud to be a responsible business that takes care of our people, values diversity, gives something back to our communities and works to minimise our environmental impact.

For 150 years AG Barr has been building great brands and is home to some of the nations favourite flavours.

At our core is  IRN-BRU, launched in 1901 and still going strong today, the vibrant RUBICON fruit based brand, Boost making every moment better with a caffeine kick, hydration hit or tasty treat, and FUNKIN where real fruit means authentic taste.

We also have a number of exciting owned brands within our portfolio including MOMA, which crafts quality oats into great tasting oat drinks and porridges.

There's never been a better time to join us!

What we’re looking for…

The Customer Collaboration Coordinator (CCC) is the friendly face of our supply chain to our customers, building strong relationships and keeping them informed every step of the way. In this role, you will champion Collaborative Planning, Forecasting, and Replenishment (CPFR) principles, creating accurate 18-month sales forecasts and aligning customer demand with our internal Sales, Commercial, and Supply Planning teams to ensure our products reach consumers seamlessly.

Your responsibilities will include...

As a Customer Collaboration Coordinator, you will...

• Demand Forecasting & CPFR Management: Develop and manage rolling 18-month sales forecasts by applying Collaborative Planning, Forecasting, and Replenishment principles.
• Customer Relationship Management: Build strong working relationships with customer teams to understand their priorities, align plans, and ensure seamless service delivery, including regular customer site visits.
• Performance & Metric Tracking: Continuously analyze and improve core KPIs, including forecast accuracy, order fill rates, and OTIF delivery metrics.
• Cross-Functional Alignment: Collaborate daily with Sales, Logistics, Production, and Finance to resolve supply constraints, manage allocations, and streamline communication.