QA Engineer

We believe that sharper minds produce safer outcomes. Our mission is to make the world a safer place by improving training for peace officers through our mobile and web-based platforms.

Our QA team is talented, inquisitive, and fearless - constantly pushing each other to be great. We're looking for a Contract QA Engineer who will integrate deeply with our team and be responsible for addressing mobile/web application challenges and changes that might prevent accurate functionality of our user applications. What we build defines who we are, and you'll play a critical role in ensuring we get the details right every time.

What you’ll gain:

• Impact & Variety: Engage with complex integrations and influence product and engineering decisions. 
• Professional Growth: Collaborate across multiple layers, honing versatile engineering skills.
• Autonomy & Ownership: Take full ownership of your features from concept to deployment.

What you'll do:

• Deliver quality through a combination of manual and automated testing.
• Create, maintain, and execute test cases defined in the Test Management Platform (TestRail).
• Define pre-conditions and create test data needed for test case execution.
• Isolate the signal from the noise through methodical troubleshooting and root cause analysis.
• Think out-of-the-box and find creative ways to solve a variety of testing challenges.
• Log high-quality bugs tickets into JIRA.
• Identify and validate across browsers, operating systems, and devices.
• Manage builds & releases on projects from start to finish.
• Leverage 3rd party tools and custom scripts as needed to support testing.
• Create & manage release notes and report test results.
• Periodically monitor application health using reporting dashboards and tools.
• Proactively provide feedback on product usability and recommendations to improve overall quality.
• Assist in supporting the customer by assisting helpdesk support with investigations and ticket triage.

What you need to succeed:

• 4+ years of software QA experience testing web and/or mobile applications
• Strong experience creating, maintaining, and executing test cases, including functional, regression, exploratory, and end-to-end testing
• Experience with SQL, preferably PostgreSQL, including writing queries to validate data, troubleshoot issues, and support application testing