Consulting Architect

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role

You will have the opportunity to work with tremendous Services, Engineering and Sales teams and wear many hats. This is a critical role, as Consultants have an amazing chance to make an immediate impact on the success of Elastic and our customers.

What You Will Be Doing

We are looking for a delivery architect who demonstrates visionary leadership by orchestrating and implementing Elastic solutions, generating customer business value from our products. Grouping responsibilities in the following areas:

Assess and Design

• Thoroughly analyze and understand customer business pain points and intricate technical challenges
• Gather requirements in complex enterprise customer environments
• Master Elastic solution architectural design on platforms integrating with other enterprise technologies
• Create and build out customer road maps
• Demonstrate technical authority by proficiently articulating complex technical solutions in clear language, effectively persuading the audience to embrace recommended best practices while presenting and delivering Elastic's optimal solutions.

Implement and Deliver

• Orchestrate and implement capacity planning in mission-critical environments
• Perform technical audits, upgrades, platform migrations, and use-case expansion
• Work with and guide our customers along their ever-maturing Observability journey

Influence and Collaborate

• Work closely with the Elastic Engineering, Product Management, and Support teams to identify feature enhancements, extensions, and product defects
• Engage with the Elastic Sales team to scope opportunities while assessing technical risks, questions, or concerns
• Be a mentor/coach for your fellow Elastic consultants
• Demonstrated ability to communicate to a variety of stakeholders up to the C-suite level