Director of Product Design

About Us

Chorus Innovations is a fast-growing healthcare technology company with an adaptive platform as a service (PaaS) that enables the rapid development of mobile, desktop, text messaging and interactive voice applications. Chorus’ platform currently powers transformative healthcare, biomedical research and community health projects across institutions and public health agencies nationwide. We believe every community should have world-class health technology so they can thrive.

Our mission is to improve the lives of people and communities by democratizing technology development in health and research.

About the Role

The Director of Product Design will be a key leader, shaping the aesthetic, user experience, and overall brand presence across our platform and enterprise client services. This role requires a strategic visionary who can also drive tactical execution and elevate the performance of the design team. The Director will lead with craftsmanship and a reminder of responsibility: to build not just quickly, but beautifully, purposefully, and with pride. These principles ensure not just polished products but a cohesive, thoughtful experience across the board.

What You’ll Be Doing

• Partner with the CEO and executive leadership to define, articulate, and execute an innovative design strategy that directly supports the company's business objectives and elevates the brand's competitive position. This includes strategy for both digital products/platforms and enterprise client-facing services.
• Own outcomes for one or more functional areas. Lead and develop team members, partner closely with cross-functional leaders, ensure high-quality execution, and translate company strategy into scalable, customer-centered solutions.
• Manage and mentor the product design team, fostering a high-performing culture of creativity, collaboration, and accountability. Provide strategic direction, constructive feedback, and professional development opportunities to ensure team mastery and success.
• Champion and operationalize a rigorous user-centric design approach. Use insights and data from user research to inform and validate all design decisions.
• Govern the evolution and consistency of the Chorus products’ brand identity (Chorus Signature Theme) across all Chorus products. Ensure visual design, tone of voice, and overall user experience cohesively reflect the Chorus products’ brand values and mission.
• Oversee the end-to-end product design lifecycle, from initial concept, AI-assisted building/prototyping, wireframing, high fidelity designing, and final handoff, ensuring the delivery of intuitive, accessible, and market-leading digital products and services.
• Establish and uphold rigorous design quality standards and practices throughout the organization. Implement robust review processes to ensure all design deliverables are consistent, high-quality, and align with brand and system guidelines.
• Serve as the primary design leader in collaborative efforts with Product Management, Engineering, Clinical Solutions, and User Experience Research, to ensure design is seamlessly integrated into the product development roadmap and execution cycles. Collaborate with these partners to continuously refine the product development lifecycle as new tools emerge (example: AI workflows).
• Define, build, and meticulously maintain a scalable and comprehensive Design System to optimize design workflows, promote organizational consistency, and dramatically accelerate design and development iterations.

What We’re Looking For

• 10+ in product design overall, including 6+ years directly managing and developing design teams
• Demonstrated ownership of a design system or brand identity at scale; not just contributing to one, but governing it
• Experience designing for both digital products and enterprise/B2B client services
• A portfolio that shows range: strategic frameworks and pixel-level craft they were personally hands-on with
• Comfortable giving feedback and taking a design from 0-to-1 themselves when needed
• History of building high-performing teams
• Decisive under ambiguity: can synthesize competing input (exec vision, user data, engineering constraints) into a clear call, not just facilitate consensus
• Proven partnership with C-suite or executive leadership on strategy 
• Fluency working alongside Product, Engineering, and Research as true peers, especially in fast-evolving workflows (e.g., AI-assisted design/prototyping)
• Experience operationalizing user research into design decisions, not just referencing it

Why You’ll Love Working with Us

• Mission-driven teammates dedicated to improving lives by tearing down tech barriers.
• Diverse, inclusive culture where every voice is valued.
• Full medical, dental, vision, and life-insurance benefits.
• 401(k) with company match.
• Stock-option eligibility.
• Unlimited PTO and generous paid parental leave.
• Performance-based bonuses. 

Compensation Disclosure

The anticipated base salary range for this position is $175,000 - $190,000 in the Los Angeles market. Actual offers depend on skills, experience, and location, and may include additional components such as performance bonuses, stock options, and benefits. Chorus Innovations is proud to be an equal-opportunity employer committed to building a diverse team. We welcome applicants of every background and provide reasonable accommodations throughout the hiring process. If you need assistance, email careers@joinchorus.com.

Chorus Innovations values diversity as a core principle of the work we do and the communities we serve.  We are committed to equal employment opportunity, and we do not discriminate on the basis of race, color, religious creed, citizenship, marital status, age, national origin, ancestry, physical or mental disability, medical condition, genetic information, sex, sexual orientation, military and veteran status, gender, gender identity, gender expression, or any other protected characteristic.

Disability Accommodation for Applicants to Chorus Innovations

At Chorus Innovations, we are committed to fostering an inclusive and accessible workplace environment for all individuals, including job applicants with disabilities. We recognize the value that individuals with diverse abilities bring to our organization and are dedicated to providing equal opportunities for all applicants.

If you require accommodations at any stage of the job application process due to a disability, please inform us of your needs. We will do our best to work with you to ensure that reasonable accommodations are made to facilitate your participation in the recruitment process.

Please note that accommodations will be provided in a manner that respects your privacy and confidentiality. Disclosing a disability or requesting accommodations will not affect your candidacy or opportunities for employment with Chorus Innovations.

To request accommodations or discuss your needs further, please contact careers@joinchorus.com. We encourage you to reach out as early as possible to ensure that appropriate arrangements can be made.

Thank you for considering Chorus Innovations as a potential employer. We look forward to the opportunity to work together and to creating an inclusive workplace where all individuals can thrive.