Global Benefits Manager

About us

Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines comprehensive insurance coverage and innovative cybersecurity tools to help businesses manage and mitigate potential cyberattacks.   

Opportunities to make an impact with bold thinking are real—and happening daily at Coalition.

About the Role

Coalition is hiring a Senior Global Benefits Manager to join the People Operations team and help deliver a reliable, scalable benefits experience for our distributed, international workforce.

This role will lead Coalition’s global benefits strategy and roadmap, including plan design, market competitiveness, regional harmonization, employee experience, and long-term program priorities. You will also lead day-to-day benefits administration and the ongoing operation of leave, retirement, pension, and other global benefits programs, while strengthening vendor management, compliance governance, employee support, and benefits data integrity. You will partner closely with People Operations, Payroll, Finance, Legal, HRIS, regional stakeholders, and external advisors to turn strategy into consistent, scalable global processes that reflect local requirements.

As a senior individual contributor and functional leader on a lean team, you will lead through influence and cross-functional partnership rather than direct people management. You will bring structure to complex work, strengthen operational controls and documentation, and help Coalition improve the employee experience as we scale.

What You’ll Be Doing

• Lead Coalition’s global benefits strategy and long-term roadmap, translating business and employee needs into competitive, consistent, and sustainable programs across markets.
• Own and coordinate day-to-day benefits administration across Coalition’s global programs, including eligibility and data changes, enrollments, employee inquiries, escalations, audits, reconciliations, invoice review, vendor files, and recurring administration workflows, working with regional partners where local execution is required.
• Lead strategic relationships with brokers, carriers, consultants, local providers, and internal stakeholders, as well as benefits renewals, open enrollment, implementations, integrations, and program changes across multiple countries.
• Provide subject matter leadership for leave and absence, retirement, pension, savings, and related employer-sponsored programs, including administration, payroll coordination, contributions, reconciliations, compliance, and issue resolution.
• Partner with HRIS, Payroll, Finance, Legal, and broader People team on benefits data, integrations, reporting, budgeting, forecasting, cost modeling, utilization analysis, audits, and operational controls.
• Own benefits governance and build scalable People Operations infrastructure, including policies, standard operating procedures, process maps, benefits calendars, employee-facing resources, decision rights, service expectations, documentation standards, audit readiness, and recurring operating rhythms.
• Lead broader People Operations initiatives and continuous improvement efforts, including new-country launches, acquisitions, integrations, employee lifecycle processes, technology enhancements, and responsible use of AI to improve efficiency, accuracy, and employee service.

What We Look For in You

• 8+ years of experience in global benefits, People Operations, HR operations, consulting, or a related field.
• Experience administering global health and welfare, leave, retirement, and pension programs.
• Experience with self-insured health plans, including claims, utilization, cost modeling, stop-loss, renewals, vendor management, and reconciliations.
• Experience managing brokers, consultants, carriers, vendors, and internal stakeholders across operations, renewals, implementations, and escalations.
• Strong command of benefits data, eligibility, payroll coordination, reconciliations, audits, and controls.
• Strong judgment, analytical and communication skills, with the ability to simplify complexity, build practical processes, and prioritize in a global organization.

Bonus Points

• Experience supporting benefits in a high-growth technology, financial services, insurance, or similarly regulated environment.
• Experience with global benefits governance, benchmarking, harmonization, or program design.
• Experience supporting multi-country leave, pension, retirement savings, or statutory benefits programs.
• Experience with mergers and acquisitions, post-close integration, new-country launches, or HRIS and payroll implementations.
• Familiarity with global HRIS, benefits administration, leave management, retirement administration, reporting, or case-management platforms.
• Experience working with distributed or remote-first workforces.

Compensation

As a remote-first organization, our compensation reflects the cost of labor across several Canadian geographic markets. 

In Alberta, British Columbia & Ontario the base salary for this position ranges from $130,000/year up to $163,000/year. 

For all other locations, the base salary for this position ranges from $117,400/year up to $146,700/year. 

Consistent with applicable laws, an employee's pay within this range is based on a number of factors, which include but are not limited to relevant education, skills, job-related knowledge, qualifications, work experience, credentials, and/or geographic location. Your Recruiter can share more on the specific target salary range for your location during the interview process. Coalition, Inc. reserves the right to modify this range as needed.

Vacancy Status: This posting is for an existing vacancy.

Use of AI: We utilize AI-assisted tools to help us organize and review the high volume of applications we receive. However, our human recruiting team makes all final hiring decisions and interview selections, valuing personal connection over algorithms.

Application Updates: Consistent with our commitment to transparency, if you are interviewed for this role, we will provide a status update on your application within 45 days of your final interview.

Perks

• 100% medical, dental, and vision coverage
• Flexible PTO
• Annual home office stipend and WeWork access
• Mental & physical health wellness programs like Headspace, Lumino, and more!
• Competitive compensation and opportunity for advancement

Why Coalition? 

Work at Coalition is centered on the joint mission to Protect the Unprotected. We have built a remote-first, highly inclusive culture that welcomes people from diverse backgrounds. We trust each other to take responsibility, share ownership of outcomes, and put in the work together to protect businesses from digital risk. Coalition’s exceptional growth stems from its ability to address real-world problems for organizations of all sizes while remaining true to our founding values of character, humility, responsibility, purpose, authenticity, and inclusion.

We’re always looking for collaborative, inquisitive individuals to join #OurCoalition.

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Privacy Notice

Coalition is committed to protecting your privacy and handling your personal information responsibly. We collect, use, and store personal information as necessary for the recruitment process and in compliance with applicable privacy laws and regulations in all regions where we operate. We want you to understand what personal information we collect, how we use it, and your rights regarding access, correction, and deletion of your data where applicable. Information submitted, collected, and processed as part of your application is subject to Coalition's Privacy Policy. For further details, please review our full Privacy Policy or contact us with any questions regarding how your information is handled.

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Safe Hiring Notice

All legitimate communication from Coalition comes from @coalitioninc.com emails, and open roles are listed only on our Careers page. We never ask for payment, banking details, or personal identification before an offer is accepted through our secure systems. If you believe you’ve been a victim of fraudulent recruiting, follow guidance from the Federal Trade Commission (FTC).

Anti-Discrimination Notice

Coalition is proud to be an Equal Opportunity employer. Our policy is to provide equal employment opportunities to all individuals, without discrimination or harassment on the basis of any characteristic protected by applicable laws in each country where we operate. This commitment includes, but is not limited to, ensuring equal treatment in recruitment, selection, training, promotion, transfer, compensation, and all other aspects of employment. Coalition does not tolerate discrimination or harassment of any kind, and we are dedicated to fostering an inclusive and supportive workplace.

Accommodations

Coalition is committed to providing reasonable accommodations to qualified individuals with disabilities, including applicants and employees, in accordance with applicable laws and regulations in each country where we operate. Our policy is to support equal opportunity in the hiring process by considering qualified applicants regardless of disability or other protected characteristics, unless providing accommodation would impose an undue hardship or disproportionate burden. If you require accommodation to complete an application, interview, pre-employment testing, or participate in the selection process, please contact us at candidateaccommodations@coalitioninc.com. We also consider all qualified applicants, including those with criminal histories, in line with applicable laws and regulations in each jurisdiction.

To all recruitment agencies: Coalition does not accept unsolicited agency resumes. Do not forward resumes to our email alias, employees, or other physical or virtual organization locations. Coalition is not responsible for any fees related to unsolicited resumes.