Fraud Analyst

Are you ready to get the Easygo Edge?

With millions of users across our platforms, fraud prevention here operates at a global scale. As a Junior Fraud Analyst, you run the day to day operations: working alert queues, reviewing accounts and transactions, verifying customer documentation, defending chargebacks and escalating cases that need a senior call. The volume is high and the pace is quick, working to established rules and criteria with a clear audit trail behind every action.

**What you’ll build with us:**The role sits within the Payments Fraud & Risk team, learning directly from its experienced leaders. Beyond the core caseload, there's exposure to live incidents and post incident reviews, and the chance to spot patterns individual alerts don't surface. This is the first step on a fraud prevention career path, with a clear route to Fraud Analyst for those who show accuracy, sound judgement and data led decisions.We know that innovation ignites when we build and create together, in person. This is a full-time opportunity at our Melbourne office. You’ll work right where it all happens, surrounded by our fearless crew shipping high-impact work.

Who is Easygo?
We’re a high-growth, high-velocity tech company with millions of eyeballs on us every day. We’re building the future of fearless tech.

We’re the creators behind some of the most popular brands including Stake, KICK and Easygo Games. While they command a fierce global following, our crew is employed directly by Easygo and that’s where the real fun happens.

We’re always looking for people who are hungry, humble and move fast. People who are ready to Unify, Disrupt and Evolve with us. 

With us you’ll grow faster and go further. Your work has impact. And that gives you an edge you can’t get anywhere else. 

The impact you’ll make:

• Work assigned fraud alert, review and verification queues to defined service levels, applying established rules, screening criteria and standard reports
• Escalate suspicious behaviour or policy violations identified during reviews through the defined escalation route
• Record complete, accurate case notes and audit trails for every action, handing over each shift cleanly with open cases, volume anomalies and emerging issues documented
• Build chargeback and payment dispute evidence packs ready for review and submission
• Resolve fraud related escalations from stakeholders within agreed response times
• Spot patterns across accounts and cases that individual alerts don't surface, referring them on for deeper analysis
• Support the team through live fraud incidents and contribute to post-incident reviews, while surfacing procedural gaps and recurring false positives so procedures can be improved

Your track record:

• 1-2 years' experience in fraud, payments, KYC or a comparable operational role
• Available to work extended hours on a published roster, including a weekend rotation
• Solid numerical and data literacy, confident in spreadsheets and operational dashboards
• Attention to detail, with the ability to hold that standard through a high-volume queue
• Clear, concise written communication
• Discretion when handling sensitive customer and financial information

Bonus points if you also have:

• iGaming and AML exposure
• Experience working with large sets of data
• An understanding of SQL queries

Here are our benefits and perks:

Sharpening your edge

• The ultimate sandbox. Exciting, on-the-job learning opportunities.
• 1 in 3 of our people level up their roles every year. If you deliver, you move.   

Competitive pay and bonus scheme

• Market-synced pay that respects your craft and location. 
• Performance-based bonus recognition based on your impact (up to 20%).
• Help us build our crew and get paid for it with our high-value referral bonus. Because great people know great people.  

Other perks

• 18 weeks paid parental leave for primary carers
• Smooth Parental Return: Ease back into work with 12 weeks of transition support, including fully paid Fridays off during your first three months back
• Access to Employee Assistance Program 
• Wednesday massages 
• In-house baristas serve you free coffee, fresh juices and smoothies. 
• Daily catered breakfast and regular company-wide events.
• Snack walls and drink fridges on every floor. 
• Fun, modern office spaces. Pool tables, table tennis, gaming consoles and an F1 simulator. 

We play fair. We hire fair.

True to our value of ‘Play fair’ we always hire fair. Our work and our brands are fuelled by our diverse culture. We hire for talent and grit. But we never discriminate. Your race, religion, nationality, gender identity or expression, sexual orientation, age, marital, veteran, or disability status won’t affect our hiring decision, or your trajectory here. Come as you are and get the Easygo edge.