Administrative Support Assistant

Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Stop Loss Insurance Administrative Support Assistant t****o their team at Arbor Benefit Group. 

Job Summary:

The Stop Loss Insurance Administrative Support Assistant plays a critical role in supporting the Financial/Medical Underwriting, Claims, Policy Issuance, Premium administration teams. This position ensures the efficient intake, tracking, and management of key documents—enabling timely underwriting decisions and effective high-dollar claim reviews.

This role serves as a central hub for incoming reporting, including Group Claim Experience reports, medical documentation, underwriting materials, financial records and licensing records received through company mailboxes. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced, document-driven environment.

Key Responsibilities

• Manage the intake, organization, and tracking of client reporting documents and essential underwriting materials.
• Ensure timely recording, saving, and follow-up on all required reports, including delinquent premium.
• Populate underwriting review forms and support documentation preparation for internal evaluation processes.
• Enter Premium payments to accounting system
• Identify and escalate high-dollar and catastrophic claims for further review.
• Maintain and organize a centralized library of vendor-provided reports and documentation.
• Ensure accuracy, consistency, and compliance with company documentation standards and retention policies.
• Support cross-functional teams by facilitating efficient workflows and enabling timely decision-making.
• Perform additional administrative and operational support duties as assigned.

Qualifications & Experience

• Prior Insurance Carrier Medical Claim experience in a support, service or claim auditor role required. 
• Associate’s degree or higher preferred.
• Insurance Carrier Stoploss experice is preferred. 
• Demonstrated ability to Touch type using Home Keys - minimum of 55 WPM.
• Proven ability to sort, filter, analyze, and organize data across spreadsheets; comfortable with basic formulas, formatting, and data manipulation (assessment required).
• Proficiency in Adobe Acrobat and Microsoft Office (Word, Excel, File Explorer, SharePoint, Outlook, One Note), including document creation, editing, formatting, and file organization in accordance with established standards.