Product Management Director

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

Role

We are looking for a Director Product Management, ZIA to join our team. This is a hybrid role, based in San Jose, CA, reporting to the VP, Product Management in the Product Management department. At Zscaler, we are on a mission to make the internet safe for every user, anywhere. In this role, you will lead Zscaler ZIA offerings including  Zero Trust Firewall, DNS Security, IPS and new platform initiatives shaping the strategic direction of our ZIA and cybersecurity products and making a lasting impact on our global customer base.

What you’ll do (Role Expectations)

• Define and drive Zscaler Internet Access(ZIA) offering including Zero Trust Firewall, DNS Security, IPS and new platform initiatives and working closely with Secure Web Gateway and Cybersecurity teams in alignment with company objectives and customer needs
• Work closely with engineering, sales, marketing, and customer success teams to bring products to market and ensure their success
• Engage directly with customers to understand their challenges, gather product feedback, and identify new opportunities
• Manage the entire product lifecycle from ideation to end-of-life, ensuring that products meet and exceed customer expectations
• Act as the internal subject matter expert, providing training and support to sales and cross-functional teams

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.