ServiceNow Developer

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.    Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.    Join us to drive positive, lasting change that moves missions and the government forward!  

Job Description

Leads ServiceNow development activities, architecting complex technical solutions across ITSM, ITOM, ITBM, IRM, SecOps, and custom applications. Provides technical leadership on platform architecture, integration design, and advanced development patterns while mentoring development teams and establishing coding standards. Ensures solutions align with ServiceNow best practices, federal security requirements, and organizational objectives within Agile delivery models.

Key Responsibilities

• Architects complex ServiceNow solutions including custom applications, advanced workflows, and enterprise integrations
• Develops advanced server side scripting including Business Rules, Script Includes, Scheduled Jobs, and Fix Scripts
• Implements sophisticated client side development using Client Scripts, UI Policies, UI Actions, and Angular components
• Designs and develops ServiceNow integrations using REST/SOAP APIs, MID Server, IntegrationHub, and custom protocols
• Develops Flow Designer workflows, subflows, and custom actions automating complex business processes
• Implements ServiceNow Service Portal customizations including widgets, themes, and responsive designs
• Develops Performance Analytics solutions including indicators, breakdowns, and automated data collection
• Implements advanced CMDB configurations, identification rules, and reconciliation policies
• Mentors mid-level and junior developers on ServiceNow architecture, development patterns, and best practices
• Conducts code reviews ensuring quality, performance, security, and adherence to coding standards
• Designs data models, table structures, and relationships supporting application requirements
• Implements ServiceNow security controls including ACLs, roles, and data access policies
• Collaborates with architects, business analysts, and stakeholders translating requirements into technical solutions