Technician

We are a growing IT company; a great place to start and grow your career!

CCS is a leading technology consulting firm providing best in class solutions to our clients for over 45 years. Expressed simply in our tagline – Right People, Right Results, Right Careers! Our philosophy is, in fact, an obsession that drives our behavior, our culture and our work. It’s why we put tremendous emphasis on hiring individuals that embody the principles that align with our obsession. We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast. Our focus is simple...our goal is to make technology easy and to help our clients use it as effectively as possible.

Custom Computer Specialists is looking for a motivated technical professional to join our team as an IT Compliance & Documentation Specialist who  writes and maintains policies, plans, and procedures that keep our clients secure, compliant, and ready for the unexpected. You will turn technical practice into clear documentation aligned with the NIST Cybersecurity Framework, and help roll out the processes behind it, from multifactor authentication to user audits.

Salary: $65,000.00 – 74,500.00

What You'll Do:

Documentation

Create, maintain, and review core security and IT governance documents, including:

• NIST documentation: map controls and practices to the NIST Cybersecurity Framework (and NIST SP 800-53 / 800-171 where required) and track gaps
• Protocol and process documentation: standard operating procedures, runbooks, and how-to guides for technical staff
• Acceptable Use Policies: define acceptable use of systems, networks, devices, and data
• Disaster recovery planning: backup, restoration, and business continuity plans with defined recovery time and recovery point objectives
• Incident Response Plan: roles, escalation paths, communication templates, and post-incident review steps
• Safety Plan: physical and digital safety procedures, coordinated with facilities and leadership
• Password Policies: complexity, rotation, storage, and password manager standards
• Chromebook Policies: device management, usage, assignment, repair, and return procedures
• Onboarding / Offboarding policies: account provisioning, access grants, equipment issue, and timely deprovisioning

Process development

• Software, user, and responsibility charts: build and maintain software inventories, user/role matrices, and RACI charts
• Multifactor deployment: plan, document, and support MFA rollouts, including user communication and training materials
• User auditing: run recurring access reviews, identify stale or excess permissions, and report findings