Legal Operations Analyst

ABOUT YOU

Are you an analytical, detail-oriented problem solver who enjoys taking ownership, improving how things work, and understanding how legal, business, and technology connect? ARCO, a Family of Construction Companies, is seeking a curious and capable Legal Operations Analyst to help our legal team use technology, data, and processes more effectively.

You’ll quickly take ownership of core areas including legal reporting and analytics, legal spend and e-billing, and quality assurance (QA/QC). As you grow, you’ll gain exposure to AI enablement, process improvement, special projects, training, and change management while working across legal, accounting, technology, HR, and construction operations.

A DAY IN THE LIFE

Reporting & Analytics

• Responsible for the legal department’s recurring and ad hoc reporting and dashboards — delivering reliable metrics on legal spend, matters, cycle times, and operational performance to legal leadership.
• Build and maintain reports and dashboards using SQL Server and Power BI.
• Own data quality and validation for Legal Operations reporting: run data-quality checks, document and resolve discrepancies, and maintain knowledge of the source systems behind the numbers.
• Turn matter and spend data into insights and recommendations that inform legal-leadership decisions and surface efficiency and cost-saving opportunities.

Legal Spend & e-Billing

• Responsible for the e-billing function end to end in CounselLink — including backend administration (invoice routing, contacts, imports, reconciliations) and day-to-day operation.
• Support legal team’s review of non-compliant outside counsel invoices, legal-department budgeting, accruals, and spend forecasting, and produce legal-spend reporting for leadership.
• Serve as the first point of contact for legal-side e-billing and legal-technology issues, routing technical implementation needs to the appropriate support team.

Quality Assurance (QA/QC)

• Lead quality assurance across Legal Operations — validating that AI tools and outputs, reports and dashboards, and process or system changes meet documented requirements before broader use.
• Perform QA/QC on AI tools and outputs against documented requirements, and help create and improve AI tools that drive meaningful efficiencies for the legal team.
• Define and maintain QA standards, test scripts, and acceptance criteria for new reports, workflows, and legal-technology or AI deployments.

Legal Technology & Systems