Director of Operations Resident

Classification 

Exempt, 12-Month Employee 

Reports to 

Executive Director and HS and MS Principals

Overview

The Director of Operations Resident is an opportunity to learn and train in the role before ultimately becoming responsible for the oversight and high functioning of the operations department for the school in the 27-28 school year. The Director of Operations Resident will assist with and then eventually become fully responsible for overseeing enrollment, PowerSchool, and all registration/family orientation events. Additionally, the Director of Operations Resident will provide administrative and operational support for the daily operations responsibilities listed below. The goal is for the person in this role to take the full Director of Operations role by July 1, 2027. 

Responsibilities

Department Oversight

• Oversees key processes related to state and federal reporting including annual reporting to the authorizer, BOCES, Per Pupil, FAMIS
• Manages and improves the enrollment process throughout the school year, ensuring students are onboarded properly, all documents are collected and student files are in compliance with state requirements
• Manages the semi-monthly Per Pupil billing process and coordinate with the SpEd team to ensure accurate FTEs for Gen and SpEd population
• Oversees all matters related to facilities and maintenance and liaison relationships with the other schools sharing the building
• Collaborates with the Executive Director on annual recruitment plan and executes plan and tracks progress for recruitment goals
• Oversees logistics for key school events including holiday celebrations, schoolwide events, parent teacher conference, etc.
• Coordinates orders with related parties for general supplies and furniture
• Supervises all members of the operations team, including the Family Engagement Coordinator,
• Engages in weekly one-on-one meetings with team members and weekly team meetings to monitor and address professional and personal growth, build relationships, and cultivate team culture
• Oversees the Operations ticket system through Monday.com and access priority and assign tasks to the team
• Manages relationships with outside vendors 

Student and Family Engagement

• Oversees relationships with key stakeholders (families, staff, students, Charter School Office, vendors, organizational partners, and leadership team)
• Develops internal processes and leads student recruitment efforts to ensure fiscal solvency of the school
• Serves as director overseeing the student enrollment process including application, lottery, waitlist, transfer, withdrawal process, and monitoring of accurate ATS and SIS records