Account Specialist

FIS® Amount™ provides a unified digital origination and decisioning platform that helps financial institutions meet the moment. Designed to scale with banks and credit unions at any stage of their digital journey, FIS® Amount™ delivers a seamless, digital-first experience—streamlining everything from loan origination to deposit account opening. With built-in fraud orchestration and risk management, FIS® Amount™ enables financial institutions to control risk across any product while optimizing performance and enhancing security. Our flexible, modular platform is backed by enterprise-grade infrastructure and compliance, allowing institutions to launch new offerings in months, not years. Learn more at www.fisglobal.com.

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

**Role Overview:
**

As the Account Specialist for Growth Initiatives, you will be the tactical engine behind our most critical affiliate partnerships. Reporting directly to the Head of Customer Success, you will sit at the intersection of sales enablement, client onboarding, and performance analytics. Your mission is to ensure that partners on platforms like Credit Karma, Bankrate, and CD Valet aren’t just "active," but are optimized for maximum growth and revenue.

Key Responsibilities:

1. Partner Activation & Onboarding

• Lead the "hands-on" onboarding process for new clients, ensuring a seamless transition from sales to active status.
• Act as the primary point of contact for daily operations across our core affiliate channels (Credit Karma, Bankrate, CD Valet).
• Coordinate with internal implementation teams to ensure technical setups and changes are accurate and timely.

1. Sales Enablement & Deal Support

• Provide real-time support to the sales team to help close complex deals within the affiliate ecosystem.
• Develop a deep understanding of each affiliate platform’s unique requirements to guide clients through the nuances of each channel and strategies to run a successful program.
• Spearheading cross-functional initiatives to educate the broader FIS sales organization on Amount’s affiliate value proposition

1. Performance Optimization

• Monitor partner performance daily to identify trends, bottlenecks, or opportunities for increased volume.
• Analyze client data to identify "success stories" that can be turned into case studies or sales collateral.
• Work closely with the Customer Success Managers to deliver data-backed optimization recommendations to clients that improve their ROI.

1. Cross-Functional Collaboration

• Provide feedback to the Chief Strategy Officer and Head of Client Services regarding "production cohesion"—identifying which product features are needed to drive further affiliate growth.
• Support revenue forecasting efforts by providing granular updates on partner health and pipeline movement.

Qualifications:

• Experience: 5–7 years in Account Management, Customer Success, or Sales Operations (Affiliate Marketing, Analytics or Business Development experience is preferred).
• Technical Aptitude: Comfortable navigating data models and working with implementation teams to troubleshoot technical integrations.
• Analytical Mindset: Ability to look at a spreadsheet of performance data and extract a clear, actionable narrative for a client.
• Communication: Exceptional presentation skills to prospective clients and existing customer senior stakeholders; you can take complex program data and "package" it into a compelling story.
• Agility: You thrive in a "growth" environment where processes are being built in real-time.

Why This Role?

This isn't a traditional "maintenance" account management role. You are joining a high-visibility initiative backed by the CSO and Head of CS. You will have a direct hand in shaping the company's growth trajectory via digital marketing affiliate channels and will gain deep exposure to both the strategic and operational sides of the business.

Salary Range: $97,500 - $130,000

NOTE:

• Most positions are hybrid (3 days onsite) in our FIS Office locations in Chicago (Illinois), Milwaukee (Wisconsin), Atlanta (Georgia) and Jacksonville (Florida).
• Current and future sponsorship not available for this position

Privacy Statement

• FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

• FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
• For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

• Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.