Hardware Technician

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works.

Instawork’s on-demand labor marketplace is uniquely valuable for robotics and physical AI. We’re working with leading frontier labs to create the highest-quality, highest-diversity datasets for training robotics foundation models. Instawork Robotics is the human advantage in the robotics revolution. 

We are seeking a highly skilled, Field Engineering Technician to manage the maintenance, calibration, and local deployment of a fleet of 600 custom wearable camera rigs. Unlike standard IT support, this role sits at the intersection of precision electronics, mechanical assembly, and field operations. You will be the primary guardian of our hardware integrity, ensuring that high-stakes egocentric data collection continues without interruption across various deployment sites.

About IRL

Researchers at UC Berkeley have identified a “100,000-year data gap” - the gulf between what trained AI language models and what physical robots actually have to learn from. Closing that gap is the defining infrastructure challenge of the physical AI era. IRL is Instawork’s answer to it. We deploy skilled workers into real commercial and residential environments - kitchens, warehouses, hotel floors, homes - to capture the high-fidelity task data that the world’s leading Robotics labs use to train their foundation models. Read more here.

Who You Are:

Hardware Technician Lead– Wearable Devices
Experience: 3 - 5 years  
Shift: Night Shift
Location: Bangalore

Role overview
We are looking for a Hardware Service Technician to install, test, troubleshoot, repair, maintain, and deploy Instacore wearable hardware devices.
The ideal candidate will have hands-on experience with electronics or hardware troubleshooting and be comfortable working with cameras, sensors, circuit boards, cables, connectors, and mobile devices.

Key Responsibilities

• Lead troubleshooting, repair, and rework of wearable camera rigs, PCBs, sensor modules, cables, connectors, and associated electronics.
• Perform component-level fault diagnosis using circuit schematics, digital multimeters, oscilloscopes, bench power supplies, and other electronic testing tools.
• Carry out precision SMD and through-hole soldering, component replacement, PCB rework, and board-level debugging.
• Diagnose power, connectivity, camera detection, recording, and sensor-related failures across complete hardware assemblies.
• Perform board bring-up, firmware flashing, functional testing, and post-repair validation before deployment.
• Investigate recurring hardware failures, document root causes, and recommend corrective and preventive actions.
• Lead daily repair operations, prioritize repair queues, allocate tasks, and support technicians with complex hardware failures.
• Establish consistent repair procedures, quality checks, and testing standards to improve repair yield and reduce repeat failures.
• Maintain detailed repair records for each rig, including failure symptoms, root causes, components replaced, repair history, and final test results.
• Analyze recurring component failures and repair trends to support engineering improvements.
• Coordinate spare-part availability and repair activities with engineering, inventory, and field operations teams.
• Train technicians on troubleshooting, precision rework, ESD safety, and repair documentation.
• Support testing and validation of new components, cable revisions, and hardware changes.

Required Skills & Qualifications

• Diploma, ITI, or degree in Electronics, Electrical Engineering, Electronics and Communication Engineering, or a related discipline.
• 5+ years of hands-on experience in electronics troubleshooting, PCB repair, hardware rework, or electronics service operations.
• Strong understanding of analog and digital electronics, power circuits, electronic components, connectors, and cable assemblies.
• Practical experience with SMD and through-hole soldering, component replacement, and PCB-level fault diagnosis.
• Ability to interpret electronic schematics and systematically diagnose circuit-level faults.
• Hands-on experience using digital multimeters, oscilloscopes, bench power supplies, and other electronic test equipment.
• Familiarity with microcontrollers, embedded hardware, sensors, cameras, or IoT devices.
• Experience in root-cause analysis and troubleshooting recurring hardware failures.
• Ability to lead repair activities, guide technicians, and maintain repair quality and documentation.
• Strong problem-solving, analytical, communication, and cross-functional collaboration skills.
• Willingness to work the designated night shift in Bengaluru.

Preferred Skills

• Experience with wearable devices, camera-based systems, embedded electronics, IoT products, or telemetry hardware.
• Experience with precision micro-soldering, advanced PCB rework, board bring-up, and hardware validation.
• Familiarity with test-jig development and structured hardware testing.
• Experience maintaining laboratory instruments and electronic testing setups.
• Previous experience leading a hardware repair team or training junior technicians.
• Exposure to hardware production, repair tracking systems, spare-parts management, and failure-trend reporting.
• Familiarity with firmware flashing, embedded device configuration, and hardware-software integration.

Our Values 

• **Empathy, Trust & Candor
  **We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback.

• **Bias for Action
  **We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct!

• **Always Be Learning
  **We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry.

• **Act Like an Owner
  **We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description.

About Instawork

Founded in 2015, Instawork is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies—and we're just getting started!

Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we’re doing it at scale.

Join our team to help us build something that matters! We’re looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds.

Ready to make an impact? Learn more at www.instawork.com/about.

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