Lab Technician

At ConvenientMD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another. 

The Opportunity 

ConvenientMD is seeking a Lab Technician to join our growing laboratory team. In this role, you’ll play a critical part in delivering high-quality diagnostic testing that supports patient care across our Urgent Care, Advanced Primary Care, and Specialty Care services. Reporting to the Laboratory Manager, you’ll perform a wide range of laboratory tests to detect genetic materials in biological samples, ensuring accuracy, consistency, and compliance with all quality and safety standards. 

Your Impact 

• Laboratory Testing & Analysis 
  • Perform specialized molecular diagnostic testing (PCR) and blood work (CBC) with precision and consistency. 
  • Prepare and process biological samples, including DNA and RNA extraction, ensuring accuracy and integrity throughout all testing stages. 
  • Analyze experimental data, interpret results, and meticulously document findings in accordance with lab protocols. 
  • Accurately enter test results into the Lab Information System (LIS/Dendi) and maintain the daily lab dashboard and key performance indicators (KPIs). 
• Quality & Compliance 
  • Maintain the highest standards of quality control to ensure the accuracy and reliability of test results. 
  • Follow all established laboratory protocols, manufacturer recommendations, and regulatory guidelines (CLIA, COLA, NH DHHS). 
  • Support preparation and readiness for annual inspections and ongoing licensure requirements. 
• Equipment & Inventory Management 
  • Operate, calibrate, and troubleshoot laboratory instruments to maintain optimal functionality. 
  • Prepare necessary reagents and solutions for testing procedures. 
  • Manage inventory and ordering through the Inventory and Ordering Software (ENVI), ensuring adequate supplies for testing operations. 
• Collaboration & Communication 
  • Work closely with Urgent Care, Advanced Primary Care, and external partners to address specimen handling or collection issues. 
  • Maintain open communication with the Lab Manager/General Supervisor, Technical Supervisor, and Lab Director to ensure operational alignment. 
  • Foster a culture of internal and external customer service, teamwork, and shared accountability across all lab functions.