Salesforce Administrator
Posted 25 Aug 2026
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 3–5 yrs
- Management level
- People management
- Employment
- Hybrid
No salary listed for this role.
CertificationsSalesforce Certified Platform Foundations, Salesforce Certified Platform Administrator, Salesforce Certified System Architect, AgentForce Specialist, Business Analyst, Platform Developer
Field of studyComputer Science, Information Technology (or related)
Study levelDiploma or higher
Salesforce Administrator
Location: Montreal, QC (Hybrid)
About us
Broadsign is a growing software company with a mission to make buying, selling, and delivering out-of-home media easier than ever. Our software is operated by some of the most successful out-of-home businesses and powers impactful, compelling campaigns seen across the world.
About the role
Key Roles and Responsibilities:
Platform Management & Configuration:
- Perform day-to-day administration, configuration, and maintenance of the Salesforce instance to align with evolving business needs.
- Create and maintain custom objects, fields, formulas, workflows, validation rules, and Process Builder and Flows to automate business processes.
- Manage user profiles, roles, permissions, public groups, Organization-Wide Defaults, sharing rules, and security settings to ensure data integrity and compliance.
- Assist our Sales Department with designing and maintaining lead assignment rules, opportunity workflows, and territory management to drive sales execution.
- Conduct proactive system maintenance, including health checks, release readiness, and security reviews.
- Participate in scoping and delivering prioritized configuration work.
- Manage release/deployments of enhancements.
User Support & Training
- Provide first-line support and troubleshooting assistance to end-users, ensuring timely resolution of issues.
- Act as a Salesforce subject matter expert and trusted advisor for all internal users.
- Support user onboarding/offboarding processes and access management.
- Facilitate training sessions and create documentation to support staff in adopting new functionalities.
Data Management & Reporting
- Oversee and analyze data to ensure data hygiene and integrity.
- Perform bulk data updates, deduplication, and cleansing of data.
- Develop and maintain custom reports, dashboards, and visualizations to provide valuable, actionable insights for decision-making and performance tracking.
- Manage Salesforce data feeds, imports, and other integrations.
- Manage integrations with various tools such as Gong, HubSpot, and Slack to enable real-time data flow and automation.
Collaboration & Process Improvement