Workforce Development Specialist

Career Team is a leading workforce development organization on a mission to transform lives.  We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country.  At Career Team, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here.

Job Title: Workforce Development Specialist

Reports To: Business Services Manager

Location: North Central Texas

Employment Type: Full Time, Non-Exempt Employee

Job purpose

Career Team is seeking a Workforce Development Specialist to join our team. This role will be responsible for providing Employer Services (ES) required under the Wagner Peyser Act (WPA), to jobseekers and employers in a Workforce Solutions Office.

Duties and responsibilities

• Establish and maintain professional business relationships with local businesses and organizations through consistent outreach to meet the needs of local labor market and in-demand industry sectors.
• Assist employers with WorkinTexas.com registration to post job orders, fill jobs by recruiting, screening, and referring qualified job seekers who meet job requirements.
• Plan and execute recruiting and hiring events for employers across industries and diverse job seekers using in-person and virtual platforms
• Deliver presentations to employers and program participants about employment opportunities and labor market information via in-person and virtual platforms
• Refer employers to the Business Services Unit to negotiate and develop transitional and permanent job opportunities agreements with businesses for On-the-Job Training, Subsidized Work Experience, Transitional Jobs, and other programs as needed
• Conduct employer follow-up to assess service quality and quantity of referrals
• Ensure all farmworkers are informed about the terms and conditions of employment set forth in intrastate and interstate clearance orders.
• Work with Center Manager and program staff to match job seekers to work-based learning opportunities
• Refer jobseekers to appropriate live, virtual workshops, orientations, financial and basic literacy services and community resources to maximize job placement opportunities and remove barriers.
• Provide career planning and advisement services to assist with job placement, advancement, and retention
• Review individual employment/placement plans, identify barriers, and refer customers to appropriate resources to overcome barriers
• Record and document services and data enter a case note in WorkInTexas.com for job seekers and employers to demonstrate compliance with the Wagner Peyser services.
• Assist in tracking program participants for successful participation and report on job placements and new employer partnerships
• Track and monitor when job seekers find work on their own, or receive services that support employment placement and retention
• Collect and file (electronically) all required documentation to support data accuracy, compliance and performance outcomes (10 week claimant, TTA, STARR), within the required timelines.
• Ensure the security and confidentiality of customers’ personal identity data
• Comply with the priority of service requirements, along with the nondiscrimination and complaint procedures for workforce services.
• Approach each day and task with a “ZAG” mindset
• Other duties as assigned by your immediate supervisor, which are consistent with the responsibilities of your position and the evolving needs of the business.

Qualifications

• At least a High School diploma and at least two years full-time experience with direct, human resource recruiting, social work, case management, business consulting, or workforce development
• Strong understanding of workforce solutions, job placement strategies, and employer engagement practices
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with businesses
• Proven ability to analyze data, identify trends, and provide strategic recommendations to improve business outcomes
• Familiarity with labor market trends, employment laws, and regulations affecting businesses
• Proficiency in Microsoft Office Suite and CRM software for managing client relationships
• Ability to work independently and collaboratively within a team environment
• Strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously
• Commitment to delivering high-quality consulting services and achieving client satisfaction
• Flexibility to adapt to changing priorities and business needs
• Strong relationship building skills with the ability to gather information and provide exceptional solutions that exceed expectations is critical
• Ability to multi-task in a fast-paced environment with strong listening and problem-solving skills
• Ability to work independently with minimal supervision and effectively as part of a team
• A Valid Driver’s License

Additional Skills / Knowledge

• Bilingual or Multilingual
• Training in Trauma Informed Care, evidence-based practice, and/or whole family services

Benefits

• Medical Benefits
• Dental Benefits
• Vision Benefits
• Life Insurance
• Short & Long Term Disability Benefits
• 401k (90 days after employment)
• Paid Time Off (PTO)
• Paid Holidays

Pay Range: $45,000-$55,000 annually

Travel: 25% within and outside the designated worksite.

Job Site: Onsite 

About Career Team:
Founded in 1996, Career Team, LLC is a private workforce development organization.

Career Team’s outstanding record of accelerating the human condition has resulted in numerous honors:

• Named by Inc. Magazine as one of America's 500 fastest growing privately held companies
• Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation
• Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program
• Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider

As a socially conscious organization, Career Team has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation’s opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See www.careerteam.com for more information.

Career Team is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.

California Consumer Privacy Act ("CCPA").  Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information:

Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers, such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information, such as banking details, tax information, payroll information, and withholdings; Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location.

The Company collects Personal Information to use or disclose as appropriate to:

(1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment, and systems; (6) Conduct internal audits and workplace investigations; (7) Investigate and enforce compliance with and potential breaches of Company policies and procedures; (8) Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company; (9) Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance; (10) Perform workforce analytics, data analytics, and benchmarking; (11) Administer and maintain the Company's operations, including for safety purposes; (12) For client marketing purposes; (13) Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents; and (14) to comply with requirements of government grants, including, but not limited to, program and audit requirements.