Client Relations Coordinator

About Charles River Associates

CRA is a leading global consulting firm that provides independent economic and financial analysis behind litigation matters, guides businesses through critical strategy and operational issues to become more profitable, and advises governments on the economic impact of policies and regulations. Our two main services – economic and management consulting – are delivered by practice groups that focus on specific areas of expertise or industries. Click here to learn how CRA can help you launch your career.

Position Overview

CRA’s Forensic Services practice supports companies’ commitment to integrity by assisting them and their counsel in independently responding to allegations of fraud, waste, abuse, misconduct, and non-compliance. We are noted for deploying cross-trained teams of forensic professionals to assist our clients in gaining deeper insights and greater value more quickly. We provide accounting and forensic services as well as cybercrime investigation services.

The Forensic Services practice is seeking a Client Relations Coordinator to support and grow our strategic alliance partner program.  This individual will work directly with the Practice's Alliance Partnership Lead to cultivate relationships with technology partners, coordinate business development initiatives, and help identify opportunities that drive market growth.

The Client Relations Coordinator will serve as the primary day-to-day contact for many of our alliance partners, ensuring consistent communication, coordinating joint initiatives, and helping transform partner relationships into new business opportunities.  This role is ideal for someone who enjoys building relationships, managing multiple initiatives, and working in a fast-paced consulting environment.

Key Responsibilities

• Support the day-to-day management of strategic alliance partner relationships.
• Schedule and coordinate recurring meetings with internal stakeholders.
• Maintain regular communication with alliance partners to strengthen relationships.
• Coordinate joint marketing campaigns, webinars, conferences, and other marketing activities.
• Track partner-generated opportunities and ensure timely follow-up.
• Assist with developing business development plans for strategic markets.
• Maintain CRM records, pipeline reports, and partnership metrics.
• Prepare presentations, dashboards, meeting materials updates.
• Research prospective alliance partners, market trends, and emerging technologies.