Constituent Services Coordinator

Job Title: 2027 Session Constituent Services Coordinator for the Senate Democratic Caucus

Salary: $4,385 monthly

Location: Olympia, WA

Closes: November 8, 2026, at 11:59 PM PST. Applications will be reviewed on a rolling basis.  We strongly recommend applying as soon as possible.

Senate Profile

The Washington State Legislature is a bicameral body comprised of the Senate and the House of Representatives. The Legislature meets annually on the second Monday in January in the Capitol Building in Olympia. Regular legislative sessions take place January through March in even-numbered years and January through April in odd-numbered years. Special legislative sessions occur as needed.

Position Profile

The Washington State Senate is hiring a Constituent Services Coordinator to monitor and update the Senate Democratic Caucus (SDC) and Senate offices on issues impacting their districts and the state. The coordinator acts as a liaison to state agencies as well as federal and local governments. This position serves the caucus, member offices, and constituents. This full-time and temporary position will begin on or about January 4, 2027, and will run through the scheduled end of the 2027 Legislative Session in the latter part of April 2027.

The Constituent Services Coordinator reports to the Chief of Staff and SDC Resource Coordinator.

Typical Work

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• Collaborate with the SDC Resource Coordinator to provide support to member offices.
• Inform the caucus of assigned issue areas by screening district sources and through communication with member offices
• Analyze constituent issues, research, and identify solutions for member offices
• Act as a liaison to local, state, federal officials, and other persons or groups to form effective relationships for the caucus
• Coordinate relevant workshops and seminars for staff
• Screen and refer cases, when appropriate, to other offices and agencies
• Prepare periodic reports on pending cases and district activities in assigned issue areas
• Update contact lists for agencies contacts and congressional delegations
• Continually screen active cases and act as liaison with constituents to ensure their cases are handled in a responsive and timely manner
• Assist with constituent services training for Session Aides working in democratic offices
• Maintain up-to-date files on all cases and categories of information of importance to the office
• Report constituent services case status to member offices
• Assist the SDC Resource Coordinator in various tasks

Requirements

Knowledge of or willingness to learn about:

• The legislative process, organization, and procedure
• Local, state, and federal agencies and departments
• Office policies, practices, and procedures
• Relevant issues in Washington State

Ability to:

• Effectively support the legislative offices
• Handle sensitive cases and respectfully communicate with constituents experiencing crisis
• Accept and work with performance-based feedback and guidance
• Develop and maintain cordial, effective working relationships with caucus staff, legislators, member office staff, agency liaisons, interest group representatives and the public
• Listen, problem solve, and communicate with kindness and empathy, while respecting confidentiality

Education & Experience:

• Previous legislative, executive branch, or state agency experience preferred
• Background in casework or related field is a plus, though not required. Training will be provided.

Additional Requirements

• This position works in-person in Olympia during the legislative session.
• The hours for this position are 8 am - 5 pm, Monday through Friday.
• This position will work all holidays that take place during the legislative session including Martin Luther King Jr. Day and Presidents’ Day.

Benefits

Compensation and Benefits

Salary is $4,385 per month. This is a temporary position eligible for paid sick leave, bereavement leave, and access to the Employee Assistance Program.

How to Apply

Complete the application form accessed by clicking this link:  Careers at Washington State Senate or typing this URL https://apply.workable.com/washington-state-senate/.  This recruitment closes on November 8, 2026 at 11:59 PM PST. Applications will be reviewed on a rolling basis.  We strongly recommend applying as soon as possible. E-mail contact Senate.HRO@leg.wa.gov.

Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the Senate Human Resource Office at Senate.HRO@leg.wa.gov.

The Washington State Senate is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, creed, marital status, sexual orientation, gender identity or expression, religion, age, physical, sensory, or mental disability, honorably discharged veteran or military status, or the use of a service animal by a person with a disability.