MERIDIAL

SMB AI Power User — Competitive Evaluations

Company

Meridial

Location

Remote 

Engagement Type

Independent Contractor

About Meridial

Meridial places skilled, remote-first professionals into high-trust, high-precision operational opportunities for leading technology companies. Our teams work as an embedded extension of our clients' own product and operations organizations, holding the same quality bar and the same deadlines.

The Opportunity

As an SMB AI Power User on the Competitive Evaluations team, you'll help a major consumer technology company find out where its bundled AI assistant subscription falls short of the standalone assistants small businesses already pay for. You are not an AI researcher studying the problem from the outside - you are a working or experienced business owner who already runs on these tools, and your own operations are the test bed.

Your day is spent doing what you already do: drafting ad copy, planning content, answering customer messages, researching suppliers, and reconciling numbers. The difference is that you do it across competing assistants, side by side, and document precisely where each one breaks. The failures you surface are the failures real paying subscribers will hit, which is exactly why the seat calls for a genuine operator rather than an evaluator.

What You'll Do

• Run head-to-head prompts and multi-turn workflows across the client's assistant and competing paid assistants, using tasks drawn from your own business operations and marketing.
• Build and maintain a library of realistic small-business test cases spanning ad creative and copy, organic content planning, customer messaging, competitor research, pricing, scheduling, and light bookkeeping.
• Identify and document failure modes - wrong answers, unnecessary refusals, weak instruction-following, tone misses, brand-unsafe output, broken formatting, context lost across turns, unusable image or video output.
• Write clear, reproducible reports: prompt used, model and surface, expected output, actual output, severity, and why the failure matters to a paying business subscriber.
• Assess the bundled subscription on value terms - what a business owner actually receives versus what a standalone competitor subscription delivers for comparable spend.
• Stress-test assistant features inside the social and commerce surfaces where business owners meet them, not only the standalone chat product.