Machinery Service Technician/Mechanic

We Build Better Communities

Be Part of the Hawthorne Difference!

 Hawthorne Cat is a family-owned company that has led its markets for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment for industries on which our communities depend like agriculture, construction, marine, and government.

Every member of our team plays a significant role in our success.  Hawthorne Cat hires individuals who share our vision of Building Better Communities with our Customers and our values of Passion, Respect, Integrity, Dedication and Excellence (PRIDE).

If you are looking to build your future with an established, thriving company with countless opportunities for growth and advancement, you’ve come to the right place!  At Hawthorne Cat, we’re always looking for exceptionally skilled, hardworking individuals interested in contributing to our success and the success of the communities that we serve.

Our people are our most valuable asset. That’s why at Hawthorne Cat we are committed to a comprehensive employee benefit program that helps our employees stay healthy, feel secure, and maintain a work/life balance.

POSITION SUMMARY: With minimal supervision the Machinery Service Tech 1 (Rentals) will perform duties as assigned by management in the repair, maintenance and/or rebuilding of equipment in the service shop or field, in a safe, efficient and capable manner in the least amount of labor hours necessary, and without rework.

ESSENTIAL FUNCTIONS:

1. Analyze and diagnose issues on all Caterpillar and allied equipment.
2. Remove and install parts, disassemble, and assemble components, and test and adjust assemblies with minimal supervision
3. Perform Caterpillar updates as directed by Caterpillar, Inc.
4. Analyze all Caterpillar and allied product equipment systems and components for proper operation in arrangement application based on theory of design.
5. Effectively communicate with peers and supervisors.
6. Organize jobs in a logical and economical sequence.
7. Utilize Cat Interact/ ServiceLink and other systems (computer programs) as required.
8. Order parts through DBS (Dealer Business System).
9. Enter labor time daily (DBS).
10. Perform assigned work within the communicated time quoted/flat rated.
11. Complete assigned jobs to meet flat rate times with minimal to no rework.
12. Write service reports that accurately document diagnosis and repairs performed on a daily basis.
13. Attend toolbox meetings as required.